I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... See more

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I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... See more
Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... See more
The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... See more
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Company details
About Superdry - Bullring
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU303 The Bullring Centre, B5 4BA, Birmingham, United Kingdom
- 01216 430691
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The girl who served me was amazing
The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helped me with various ideas but also was so positive in a natural way. Clothes in superdry are always awesome and ive shopped at various superdry stores over the years but the service I received this time was second to none.

Reply from Superdry - Bullring

Reply from Superdry - Bullring
Great jacket at a great price
Great jacket at a great price. What more is there to say really. Its a jacket and im very happy with it.
Easy return/find correct size
I returned an on line order to the store that was too small, so I could try a few jackets on, and not have the hassle of returning parcel, AND at the same time make sure I got correct size.
Very helpful, thanks.
Excellent service
Excellent service, all the clothes are in great quality, lots of ranges and styles and the prices are very good too.
You can never go wrong with superdry
You can never go wrong with superdry. When you live on England the weather has its ups and downs but Superdry will keep you going whatever the weather. Always shop at superdry. Ordered online ready to collect next day popped in store collection was simple.
Superb service in ladies section
The young man that served my daughter and I was brilliant! Very helpful, knowledgeable, and friendly. It’s people like him that ensures we keep going back! Whilst the products have a higher price point with a service like that and the quality is a good standard it’s worth paying the prices charged
Great quality clothing at reasonable…
Great quality clothing at reasonable prices! Good customer service too when making my purchases.
Excellent service on both occasions.
I purchase a jacket which did not…
I purchase a jacket which did not mention any wash instructions. I washed it in the washing machine on delicate wash and all the filling turned into lumps. When i went and questioned at the store, they said it was not a manufacture defect and so they will not be able to do anything about it.

Reply from Superdry - Bullring
I’m just a massive fan of the brand and…
I’m just a massive fan of the brand and the staff are always nice and friendly
Great experience :)
Easy ordering, super quick collection and staff was really cool to provide the service :)
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