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Superdry - Bullring Reviews 

240
TrustScore 4.5 out of 5

4.4

Unit SU303 The Bullring Centre, B5 4BA Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... See more

Rated 1 out of 5 stars

I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... See more

Rated 5 out of 5 stars

Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... See more

Rated 5 out of 5 stars

The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bullring

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit SU303 The Bullring Centre, B5 4BA, Birmingham, United Kingdom

  • 01216 430691

4.4

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.4

All reviews

(240)

14,023 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The girl who served me was amazing

The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helped me with various ideas but also was so positive in a natural way. Clothes in superdry are always awesome and ive shopped at various superdry stores over the years but the service I received this time was second to none.

July 21, 2024
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Reply from Superdry - Bullring


We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. We will be sure to pass on this lovely store feedback. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,
Superdry Care

Rated 5 out of 5 stars

Great place

Lots of choice, friendly, help staff, nice atmosphere in the shops too

July 21, 2024
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Reply from Superdry - Bullring

We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,
Superdry Care

Rated 5 out of 5 stars

Easy return/find correct size

I returned an on line order to the store that was too small, so I could try a few jackets on, and not have the hassle of returning parcel, AND at the same time make sure I got correct size.
Very helpful, thanks.

July 8, 2024
Rated 1 out of 5 stars

Worst store i ever worked in!!

July 18, 2023
Unprompted review
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Reply from Superdry - Bullring

Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.





Rated 5 out of 5 stars

You can never go wrong with superdry

You can never go wrong with superdry. When you live on England the weather has its ups and downs but Superdry will keep you going whatever the weather. Always shop at superdry. Ordered online ready to collect next day popped in store collection was simple.

June 11, 2024
Rated 5 out of 5 stars

Superb service in ladies section

The young man that served my daughter and I was brilliant! Very helpful, knowledgeable, and friendly. It’s people like him that ensures we keep going back! Whilst the products have a higher price point with a service like that and the quality is a good standard it’s worth paying the prices charged

May 30, 2024
Rated 1 out of 5 stars

Bad totally bad but

Bad totally

May 19, 2024
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Reply from Superdry - Bullring

Hello,

Thank you for taking the time to give us your feedback.

We are very sorry to hear of the issues regarding your delivery.

It appears your order was returned to us by the courier as the delivery address was insufficient. If you require further assistance please reach out to our customer care team who will be happy to assist : care@sueprdry.com

Superdry Team

Rated 1 out of 5 stars

I purchase a jacket which did not…

I purchase a jacket which did not mention any wash instructions. I washed it in the washing machine on delicate wash and all the filling turned into lumps. When i went and questioned at the store, they said it was not a manufacture defect and so they will not be able to do anything about it.

December 3, 2023
Superdry - Bullring logo

Reply from Superdry - Bullring

Hello

Thank you for sharing your feedback with us.

We always do our best to give our customers a positive experience. We are sorry the outcome was not what you expected.

Thanks again for taking the time to leave a review. We really appreciate all feedback.

Superdry Team

Rated 5 out of 5 stars

Best

good customer service and quality of products is fantastic.

April 5, 2024

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