I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... See more
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I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... See more
Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... See more
The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... See more
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Company details
About Superdry - Bullring
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU303 The Bullring Centre, B5 4BA, Birmingham, United Kingdom
- 01216 430691
4.4
Excellent
239 reviews
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Coat excellent quality
Coat excellent quality, ordered on line and got 10 percent off. Arrived quickly to store for me to collect. Staff were lovely at this store
October 19, 2023
Professional please!
The price of the item was great and ordering was simple. I attended the store for pick-up and while I waited for the item another staff member started a conversation at volume "through" me, meaning the other party was behind me, so I was in the middle. The tone of the conversation was poor and I was disappointed with this public display.
October 19, 2023
May use AI-assist with repliesRead more
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I bought this for my husband so I told…
I bought this for my husband so I told him take the gift from shop so he went there but the man not allow.
October 10, 2023
Reply from Superdry - Bullring
Hi, We're very sorry to hear this. We have sent you through an email to try and assist with this, if you could reply to this email then we will do our best to help.
Kind regards,
Superdry care
All aspects of service were superb.
September 29, 2023
Return process
I bought online a leather jacket. It didn't suit me and I aak to return it! The process was very easy. I went to Superdry shop in Bullring and left it there.
I am addicted to Superdry products! Very good quality and service always great
September 22, 2023
Very quick and swift
Very quick and swift, allowed me to use Apple Pay which I really liked saved me loads of time and pick up was next day
September 14, 2023
I returned a coat to the store and…
I returned a coat to the store and explained needed next size up . The lady that served me was very helpful and done everything on computer.Explained what she was doing and I had the coat delivered within a couple of days .Very pleased x
September 10, 2023
Reply from Superdry - Bullring
Hi Maggie,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Excellent service
September 4, 2023
Reply from Superdry - Bullring
Hi Navi,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Excellent quality gilet from superdry…
Excellent quality gilet from superdry as it is super warm. Good customer service as well.
September 2, 2023
Pretty black dress soft material which…
Pretty black dress soft material which can be worn all seasons.
August 29, 2023
I went in store to try find a Coat
I went in store to try find a Coat, ideally wanted black but saw the coat I wanted but was green so I went to the counter and asked if they had a black coat of the same design and the lady was really helpful and checked online and we managed to order one to get delivered to my home address, delivery was great and love my new coat
August 26, 2023
They staff are very kind and hard…
They staff are very kind and hard working well done to them
August 20, 2023
Reply from Superdry - Bullring
Hi Anisa,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very fast delivery and good tracking details
The overall experience was really time saving and budhet friendly. Tracking details were th best part.
Love ordering online!
August 7, 2023
Reply from Superdry - Bullring
Hi Aanchal,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Friendly smiles
July 18, 2023
Reply from Superdry - Bullring
Hi Jevgeni,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Bargain Bonanza SD sales !
Sales gave me a great bargain !
Good quality clothes aswell.
Nice well known logo branding and stitching.
July 1, 2023
Reply from Superdry - Bullring
Hi, Thank you for sharing your feedback with us- We're so glad the sale impressed! We endeavor to give our customers a really positive experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Kind regards, Superdry Care
Good customer service.
Before I made my purchase online, I walked in to check my actual size with the particular product I wanted online. They helped with that and also helped me with the online purchase. Delivery was made to my house and on time and everything fits as I expected.
June 30, 2023
Reply from Superdry - Bullring
Hi Divine,
Thank you for taking the time to leave a review.
We endeavor to give our customers a really positive experience, so we love to hear from happy customers 😊
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Service
I ordered two shirts
I ordered two shirts, one 2xl and one 3xl.I received two shirts 3xl different model. I went in Bullring store for refund and I received the money for only one. After another visit to the store problem was solved, I received the rest of the money. For that I give one star, for quality of services that I received as customer.
June 24, 2023
Reply from Superdry - Bullring
Hi,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry that we got it wrong this time.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards
Superdry Customer Services
Customer service was amazing
June 5, 2023
Reply from Superdry - Bullring
Hi Miss Bibi, We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so thank you for your great comments about our store. Thanks so much for shopping with us.
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