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Superdry - Bullring Reviews 

239
TrustScore 4.5 out of 5

4.4

Unit SU303 The Bullring Centre, B5 4BA Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... See more

Rated 1 out of 5 stars

I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... See more

Rated 5 out of 5 stars

Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... See more

Rated 5 out of 5 stars

The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bullring

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit SU303 The Bullring Centre, B5 4BA, Birmingham, United Kingdom

  • 01216 430691

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.4

All reviews

(239)

14,116 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy / friendly and helpful staff

Happy / friendly and helpful staff , Fantastic clothing , unbeatable quality, brilliant choice of styles , it’s just be aware they are usually smaller sizes than anywhere else

May 28, 2023
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Reply from Superdry - Bullring

Hi Pete,

We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

Item was shipped promptly to store of…

Item was shipped promptly to store of choice for click n collect. In store the assistant was very polite and professional. Item is as described. Lovely colour!

May 20, 2023
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Reply from Superdry - Bullring

Good Afternoon,

Thank you for taking the time to give us your feedback.

At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase 😄

Thanks so much for your review and comments.

Kind regards,

Superdry Customer Service

Rated 5 out of 5 stars

Excellent Customer Service

Excellent quality of clothing and staff are very friendly and professional in Bull Ring's Superdry.

May 16, 2023
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Reply from Superdry - Bullring

Hi Foaz,

We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.

Kind regards,
Superdry Care

Rated 5 out of 5 stars

Usual SUPERDRY high standards,

When shopping in the Bullring store my item wasn’t in stock but the assistant suggested ordering it, completed the process and he was helpful, efficient and friendly. A really good experience.

May 14, 2023
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Reply from Superdry - Bullring

Hi there,

We appreciate you taking the time to review your recent experience with us.

We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly.

Thanks again for the review. We really appreciate it.


Kind regards,

Superdry Customer Service

Rated 5 out of 5 stars

I order the clothes online

I order the clothes online. I am given a specific time for it to be ready for collection. But it is always faster than what they first anticipate. When I get to the store the customer service is impeccable. And the clothes are of very good quality. Will be a regular customer of superdry

April 13, 2023
Rated 5 out of 5 stars

I am very pleased with the order…

I am very pleased with the order because I really like clothes from your company. The only thing that surprised me this time was the size. I always order size S and it's perfect and this time I had to order size M.

March 20, 2023
Rated 5 out of 5 stars

I love everything Superdry!

I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdry leather jacket, it's warm, looks good and fits like a glove. Thanks Superdry 👍🏼

March 18, 2023
Rated 5 out of 5 stars

Great quality i buy big size so I…

Great quality i buy big size so I exchange to little size and the lady on the shop very good customer service she deal with me very nice and politely I love it so I buy other jacket also a good jacket thanks.

March 12, 2023
Rated 4 out of 5 stars

What a fix!

Ordering and pick-up from store was very straightforward but I should have taken the jumper back as there's a small hole in the chest area. Thinking I could fix it myself, I've made it worse and Superdry don't have spare badges/motifs/emblems to cover it.
Anyway, the jumper's very nice and the fit is great.

March 2, 2023
Rated 4 out of 5 stars

Item was fantastic BUT 🤦 customer service

Item was fantastic BUT the person on the till left the tag on and it didn’t go off when leaving the store !! So, I needed to make another visit to the store to get it removed. Contacted superdry online but that was useless !! So, item great but service crap

February 8, 2023
Rated 5 out of 5 stars

best online experience

I went to collect my online order from the store . I got exactly what I was hoping for . Quality goods and great customer service. overall a very good experience. I love super dry products and would love to buy again .

January 13, 2023
Rated 1 out of 5 stars

I'm a regular customer for the…

I'm a regular customer for the superdry's stores. For me the quality of the products very high, from the sewing to the design of the clothes. My main purchases are always sweatpants, hoodies and sweatshirts and the main reason that I only buy with you guys is the quality and thickness of the material that the clothes are made. So when I bought online, I thought it would be the same. I purchased just one sweatpants to see how it would be and I was very disappointed with the quality. The textile texture is very rough and thin, the sewing was quite weak and loose for sweatpants and. The fabric was not warm and fluffy at all and the size didn't match the pictures that was shown on the website.
I love your products, but this one really let me down.

January 5, 2023

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