First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …

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Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more
Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more
The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more
Company details
About Superdry - Bury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
E04, The Rock, BL9 0ND, Bury, United Kingdom
- 01617 975710
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Friendly staff
Really helpful staff and relaxed…
Really helpful staff and relaxed shopping experience 😊
Very friendly and helpful shop…
Very friendly and helpful shop assistant, and good a quality product always helps.
Awesome looks and supreme quality
I’m so happy with my embossed T-shirt and especially my new tarp rucksack. As usual with Superdry the products look awesome and the quality is excellent too, bonus!
Collared shirt
As per the shirt I bought for my son was good quality & value for money
The staff are friendly and helpful
The staff are friendly and helpful, knowledgeable, and informative. The clothing stylish and suitable for most ages. Slightly on the expensive side, in some styles, but are a higher quality, than other stores and have a much longer life.
I received a jacket with security…
I received a jacket with security device attached to it. I wrote to superdry and they respond very quick . I exchanged it for me after I been to the shop but I was expecting a small compensation fir all these hassles which I had experienced. Other than that I am happy with their service
We took our time shopping and the staff…
We took our time shopping and the staff were very patient and friendly, got exactly what we went in for and are happy, it is a little expensive but you get what you pay for, great quality
Well went into a superdry shop ordered…
Well went into a superdry shop ordered over 1wk ago and still waiting on it. Emailed you no reply. Never had any problems before but it's getting delivered by amazon. Not happy
May use AI-assist with repliesRead more
Lovely coat
Lovely coat, very warm, great price in the sale. Size was a little larger than usual items from Superdry. Daughter loves it

Reply from Superdry - Bury
Swap online order item
Ordered online, size slightly big. Returned in Bury St Edmunds branch. The girl on shop floor quickly found me the right size, lad at cash register was also polite and quick. Great shopping experience
I had to go to exchange an item
I had to go to exchange an item - the staff were very friendly and helpful.
Will definitely visit this store again.
Great help from the sales staff at…
Great help from the sales staff at Super dry. Very friendly and helpful

Reply from Superdry - Bury
Good humoured and friendly staff
Good humoured and friendly staff. Excellent selection of jackets. Stands out from the competition.
Shopping whilst poorly.....
The young lady that served me at the till was extremely helpful and understanding as I was abs full of flu and had left home without a jacket and needed 1. The floor staff didn't swarm me being over helpful like many stores do I prefer 2 b left alone 2 shop so overall my exp was very good thank you bury staff.
We found what we were looking for
We found what we were looking for and happily you had almost the full range as shown on the website.
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