First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …

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Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more
Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more
The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more
Company details
About Superdry - Bury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
E04, The Rock, BL9 0ND, Bury, United Kingdom
- 01617 975710
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Lovely soft and comfortable wide leg…
Lovely soft and comfortable wide leg jogger trousers.Also bought my husband 2 hoodies.he was very happy. All fit true to size and we love superdry.
Bought the baggy combat trousers fit…
Bought the baggy combat trousers fit really well lovely material- good value for the money , fast delivery and well packed
The young man at the Bury branch was so…
The young man at the Bury branch was so helpful and explained everything to us and ordered our linen pants to be delivered at home. Excellent service.
Excellent customer service
Superdry coat purchase
This will be my 3rd superdry coat.
Great quality and suier fit. Lovely helpful staff.
Brilliant
Picked up my parka ordered it on line.
Staff very helpful and pleasant.
Definitely go back,quality lovely
Exceptional customer Service
Went in to pick up a new jacket I had ordered and had trouble with my order that had arrived, Luke the AM went above and beyond to help me get that order rectified and walk out of the shop happy. I have bought many items off superdry and the service is always great.
Good servicesetbove and explained all the…
Good service and explained all the deals available
Sweater Order
Ordered my sweater online and went to collect instore. Process was straightforward and hassle free. I was emailed when it had arrived and had no trouble in store with the collection. Unfortunately the item was too big for me so I had to return but again no trouble to do so and refund given within a couple of days
Lack of womens tops
I was quite disappointed at the lack of womens long sleeve tops, well tops in general actually...still great shopping as usual though
Cheers to the young lad who helped my…
Cheers to the young lad who helped my partner find the hoodie and tracksuit pants she was looking for.
Excellent all round
Hassle free exchange
Fantastic service, start to finish!
The coat was out of stock in store, the store manager was extremely helpful, ordered online to be delivered direct to my home, 22 hours later the coat landed with the courier. Extremely good service from start to finish along with the quality coat!
Friendly helpful staff
Not too happy
Well we bought a coat at 20 % off and the next day online was 30% I would of loved to be told this before I bought this . Not happy . people have not much money these days so that extra money could help for food .
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