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Superdry - Bury Reviews 

172
TrustScore 4.5 out of 5

4.7

E04, The Rock, BL9 0ND Bury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …

Rated 5 out of 5 stars

Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more

Rated 4 out of 5 stars

Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more

Rated 3 out of 5 stars

The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bury

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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4.7

All reviews

(172)

13,859 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Picked up my parka ordered it on line.
Staff very helpful and pleasant.
Definitely go back,quality lovely

January 28, 2024
Rated 5 out of 5 stars

Exceptional customer Service

Went in to pick up a new jacket I had ordered and had trouble with my order that had arrived, Luke the AM went above and beyond to help me get that order rectified and walk out of the shop happy. I have bought many items off superdry and the service is always great.

January 31, 2024
Rated 5 out of 5 stars

Sweater Order

Ordered my sweater online and went to collect instore. Process was straightforward and hassle free. I was emailed when it had arrived and had no trouble in store with the collection. Unfortunately the item was too big for me so I had to return but again no trouble to do so and refund given within a couple of days

January 9, 2024
Rated 5 out of 5 stars

Fantastic service, start to finish!

The coat was out of stock in store, the store manager was extremely helpful, ordered online to be delivered direct to my home, 22 hours later the coat landed with the courier. Extremely good service from start to finish along with the quality coat!

December 19, 2023
Rated 2 out of 5 stars

Not too happy

Well we bought a coat at 20 % off and the next day online was 30% I would of loved to be told this before I bought this . Not happy . people have not much money these days so that extra money could help for food .

December 16, 2023

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