First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …

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Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more
Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more
The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more
Company details
About Superdry - Bury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
E04, The Rock, BL9 0ND, Bury, United Kingdom
- 01617 975710
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No hassle return
Staff was so helpful and friendly and…
Staff was so helpful and friendly and helped me purchase my husband’s Christmas present
Beautiful coat
Beautiful coat , warm and fits well . Able to order online , arrived quickly. Communication excellence and able to collect from store fitted into work schedule.
Quick delivery and easy to exchange.
Guy in the shop was very helpful and…
Guy in the shop was very helpful and polite, bury store Manchester
The Superdry Store in Bury is good
The Superdry Store in Bury is good, & I often purchase clothes from there.
However I find it rather pathetic that they have now started charging for Paper carrier bags !!
I know it’s not much of a cost, but the whole principle of charging for Plastic carrier bags was to reduce plastic waste, so why are they now charging for ‘green’ degradable paper bags?
Very Helpful staff at local superdry store
I was going on holiday in a few weeks so wanted some more superdry cargo shorts as they are really comfortable and look the part.I went to my local store and the assistant found the exact pair in the colour I liked but not in my size which was a shame ...luckily this very helpful young assistant knew her stuff and said we could order in store the correct size /colour etc and they would be delivered in a few days to my home....better still the shorts were reduced and delivery was free.
Excellent purchase as usual
Every superdry store we visit is always well organised,tidy and clean.
Staff are always more than helpful and informative about the stock and especially will go out of their way to find what you are looking for in other stores if not available there .
Delevery charges should be refunded too when item is returned
I went to Superdry store to exchange the size as I wanted a size smaller.They returned the item but didnt pay back the delivery charge of £4 that I had paid for the item.This is unfair.
Great service and great quality cothing…
Great service and great quality cothing and price
Good quality products friendly staff…
Good quality products friendly staff .great price on some items
Changed t-shirt as first one had a hole…
Changed t-shirt as first one had a hole in it.
All sorted with no quibble.
May use AI-assist with repliesRead more
Great service speedy delivery to store…
Great service speedy delivery to store and beautiful dress

Reply from Superdry - Bury
Great services & what I’d did return…
Great services & what I’d did return was refunded almost immediately 👍

Reply from Superdry - Bury
Superpositive
Nice to be able to post a positive review, I ordered two hoodies from Superdry (Bury) I ordered too small but had no issue returning them for big bloke size, the staff there are really friendly and helpful. Thank you Elouise.

Reply from Superdry - Bury
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