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Superdry - Cambridge Reviews 189

TrustScore 4.5 out of 5

4.6

30-31 Petty Cury, CB2 3NB Cambridge, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... See more

Rated 5 out of 5 stars

Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more

Rated 1 out of 5 stars

Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund. Have tried to contact but the only way is through their website... See more

Rated 5 out of 5 stars

I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Cambridge

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 30-31 Petty Cury, CB2 3NB, Cambridge, United Kingdom

  • 01223 464361

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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Rated 5 out of 5 stars

Excellent choice of quality clothing.

I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price, I enjoyed a 30% reduction, saving me over £60. It should be noted that Superdry stores do not offer sales prices but if you ask to check online prices, they will apply the sale price. So ask!

January 22, 2026
Rated 1 out of 5 stars

Do not shop with this company

Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund.
Have tried to contact but the only way is through their website and you just get a generic email saying what you want to hear. No contact number, no live chat, no customer care, no refund. Steer well clear of this shocking company.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a coat online

Ordered a coat online. Annoyingly it was far too large (should have read the reviews) but returned to the store and got a full refund the next day. Brilliant service. Only thing I would suggest is sending an email or giving a receipt in store when you return as I was nervous I handed the coat back and didn’t get any proof I had returned it. The coat was a lot of money but thankfully all was okay.

January 2, 2026
Rated 5 out of 5 stars

Good customer service

This was a Christmas present which I needed to change for a different size. Dealt with efficiently and new size ordered online for me and delivered within days.

December 29, 2025
Rated 5 out of 5 stars

Excellent in store customer service and…

Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very pleasant. Good quality clothes and will now go there again for both these reasons.

December 18, 2025
Rated 5 out of 5 stars

Great shopping experience!!

Found item, different colour, ordered what I wanted and delivered to store. Laura was a great help throughout. Even after care which you don’t often get. Thanks!!

October 28, 2025

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