Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... See more
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Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more
Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund. Have tried to contact but the only way is through their website... See more
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... See more
Company details
About Superdry - Cambridge
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
30-31 Petty Cury, CB2 3NB, Cambridge, United Kingdom
- 01223 464361
4.5
Excellent
190 reviews
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Great shopping experience!!
Found item, different colour, ordered what I wanted and delivered to store. Laura was a great help throughout. Even after care which you don’t often get. Thanks!!
October 28, 2025
Purchased t shirts for myself
Purchased t shirts for myself, the shop is self service as so many are now. Not even a free bag to carry my purchase home, so 3 stars is all that is deserved.
November 9, 2025
Really helpful sales assistant
Really helpful sales assistant. He went 'The extra mile' to find the size I needed. I liked my purchase so much, I bought 3 more Superdry outfits online.
October 6, 2025
May use AI-assist with repliesRead more
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Love Superdry
Love Superdry. Really well made clothes, great designs and colours. I love the music in the shop.
August 17, 2025
Reply from Superdry - Cambridge
We're happy to hear that you love our well-made clothes, designs, and colours. We're also glad you enjoy the music in our shop. Thank you for your positive feedback!
Superdry
Products are great but sadly the staff…
Products are great but sadly the staff were a little unfriendly... seemed more interested in their phones and chatting than helping me find the changing room.
July 28, 2025
Easy to order and delivery was quick
Easy to order and delivery was quick. Unfortunately one of the items didn’t fit so that was returned to store which was also simple. Would order online again.
July 3, 2025
Quality
Lovely choice and quality garments and a pleasurable shop experience. Lovely service too.
May 28, 2025
Great service⭐️⭐️⭐️⭐️⭐️
Store didn’t have the size I wanted, but the store manager ordered online for me there and then,.. All sorted for home delivery in a couple of days, Great service ⭐️⭐️⭐️⭐️⭐️
May 31, 2025
Dishonest store management
Attempted to exchange an item that was too small to store outside of the 28-day window by a couple of weeks. I appreciate that it's outside of the returns policy, but the item was a gift following the birth of my daughter and I've been recovering from surgery. The store manager told me that it wasn't possible and to speak to customer services. I spoke to customer services and was told returns are at the manager's discretion! Some transparency / honesty would be nice.
May 23, 2025
Unprompted review
Above and beyond helpful
The young woman who helped me, stripped a mannequin to help me try the right size, even though it wasn’t 🫢 She and her coworkers were really helpful and friendly.
April 26, 2025
Great quality, great service.
Super happy with jacket . Fantastic quality and quick delivery.ordered a medium and large size and chose the large.returns was super easy and fast and received payment within 5 days.
April 9, 2025
Great customer service
I tried a coat on for size and ordered a coat in a different colour to be delivered at home. The staff were great they put through the order in store and as promised it arrived 4 days later. Excellent customer service.
January 7, 2025
Really happy
Didn't have my size in store. So they ordered it to be delivered to my house, no charge.
January 3, 2025
I ordered a size 16 green hoodie
I ordered a size 16 green hoodie, and it’s more like a xs!!! It’s tiny!!!
December 29, 2024
Never got update email of order to…
Never got update email of order to collect, had to come into store and they told me I need a confirmation email to collect.
Talked to customer service and they said it was ready to collect when came in even without email got it finally
December 27, 2024
Reply from Superdry - Cambridge
Hello,
We're so glad to hear you had a positive experience with our customer service team.
We strive to provide helpful and friendly assistance to all our customers. Thank you for shopping with us, we hope to see you again soon.
We hope you have a fantastic Christmas,
Superdry
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