Hi, I sent an email which I didn’t get any reply, I would like to refund 3 items I think out of 7 and I didn’t receive 1 item, could you please send me return address, overall the rest of the item are... See more
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Great look combined with good quality, also the atmosphere in the store is pleasant.
Staff were respectful and helpful, the store was clean and tidy. Brought two sweaters and that's it. - Superdry 02 London.
Company replied
The gilet is of very good quality and quite heavy the delivery came on time and I am very happy with my purchase
Company details
About Superdry - Canary Wharf
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 27 Canada Square, E14 5FW, London, United Kingdom
- 02075 129169
4.0
Great
49 reviews
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GOODS DID NOT ARRIVE
the order has not arrived .spd did not deliver it as '"driver was running late" .I cannot get hold of dpd i did inform them .Also informed superdry very disappointed. I also informed Superdry . no response from dpd or superdry
April 4, 2024
Reply from Superdry - Canary Wharf
Hello,
Thank you for sharing your experience with us. We are sorry to hear you haven't received your parcel.
We will ensure to make this our top priority. A member of staff will be in touch shortly with a solution.
Superdry Customer Care
Doing right Designs jackets and was Delivered in care thxs
You are Doing good Design of Jacket and I'm happy for top jacket thxs m.kalema
March 17, 2024
Easy ordering and delivery on time
February 26, 2024
The gilet is of very good quality and…
The gilet is of very good quality and quite heavy the delivery came on time and I am very happy with my purchase
February 19, 2024
Hello
Hi, I sent an email which I didn’t get any reply, I would like to refund 3 items I think out of 7 and I didn’t receive 1 item, could you please send me return address, overall the rest of the item are very good, thanks
February 20, 2024
Impressed
Great service, organised and fast compared to other brands, I am very impressed.
November 7, 2023
Happy with my purrchase Great look and…
Happy with my purrchase Great look and most important warm and Super Dry.
September 9, 2022
Ordered a snood from superdry website.
Ordered a snood from superdry website.
Best quality snood I've purchased. So warm & thick. Great quality.
January 26, 2022
Incorrect size delivered
My puffer jacket was delivered in good time but was the incorrect size. I ordered XL but was sent R. That said the jacket was wrapped in incorrectly labelled sellophane which did show XL despite the jacket being R.
Clearly a packaging quality control issue.
November 25, 2021
Superdry clothes.
Amazing quality and great value for money. I am very pleased with the service from Superdry.
October 15, 2021
This windproof is fantastic
This windproof is fantastic, I love it. It will keep me out blowing winter wind and cold. Top design, top material.
October 13, 2021
Lightning fast delivery
Lightning fast delivery, very happy with my purchase. Always top quality goods from super dry
June 7, 2021
Still waiting for a dress to be sent…
Still waiting for a dress to be sent back to me in a size 14
May 13, 2021
Reply from Superdry - Canary Wharf
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Very friendly and helpful staff and the…
Very friendly and helpful staff and the quality of my shorts is impecae
April 23, 2021
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