Hi, I frequent this superdry shop often, this time was going to do a return! I approach the island of tills, to one girl on the till serving a customer I stand out of the way but in eye sight of the e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... See more
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... See more
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... See more
Company details
About Superdry - Cardiff
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, United Kingdom
- 02920 230126
4.7
Excellent
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
T shirts
Easy to find what i was looking for,staff helpful and friendly,fabulous service, thankyou 😊
October 24, 2025
Quick and speedy
October 18, 2025
Good experience
Good experience, thank you. The size my partner was looking for wasn’t in the store in Cardiff, so one of their lovely staff members told us that she could order it online and get it delivered to our home address. Therefore, we paid for it there and then in the store and waited for the delivery. It only took a couple of days! We were very satisfied.
October 2, 2025
Flared jeans
Was happy with how quickly the order came to store and the ease of collection, also liked the flared style of the jeans and the length not too short or long as ordered a size 32 in length before this order and was too long. I ordered this time a 30.Also had a 20% discount.
September 28, 2025
We were the only ones in the shop
We were the only ones in the shop, I tried on several coats and we spent a bit of time in there - I found the one I liked and I bought it. At no point did anyone ask if we needed any help.
October 3, 2025
Bought for my granddaughter & she…
Bought for my granddaughter & she hasn't taken them off
August 12, 2025
I actually returned my dress
I actually returned my dress. However it’s the only store where the white tops are not see through and the quality of the clothes and the stitch is good. Many shops charge the same prices but don’t have the quality. I’d prefer the music was booming and shop less dark and over crowded but the quality is worth paying for and the clothes are for a much wider age range the exterior suggests. No quips for wanting a paper receipt either. Only issue I have is you insist on my email address to process a return and I was assured no emails but you have used it when you don’t have permission and if that policy doesn’t change I won’t return.
August 17, 2025
The best quality
The best quality, the most beautiful colors, the most affordable price
August 11, 2025
Unprompted review
Friendly staff plenty of choice colours…
Friendly staff plenty of choice colours and sizes.
July 27, 2025
Very professional experience
Great clothes and very impressed with the man that served me, he took great care handling, folding and packing the clothes.
July 3, 2025
Great variety of clothing
Huge variety of great t-shirts that “hold in” a man of a certain age and shorts with which to mix and match. Plenty of room in the changing rooms to try them on and prompt service from the staff 😊. Diolch
June 24, 2025
Impressive Superdry clothes and design
I really like all Superdry clothes however some of the sizes are misleading by being labelled as XXL but are really just large
Also you don’t stock 38” waist and above jeans in your stores but otherwise love your designs
June 24, 2025
Good service in store I asked one of…
Good service in store I asked one of the sales assistant s to lo cate a hoodie but didn’t they didn’t have my size so they ordered one for me there & then which impressed me how quickly it had arrived & pleased with my purchase
June 4, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.