Hi, I frequent this superdry shop often, this time was going to do a return! I approach the island of tills, to one girl on the till serving a customer I stand out of the way but in eye sight of the e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... See more
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... See more
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... See more
Company details
About Superdry - Cardiff
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, United Kingdom
- 02920 230126
4.7
Excellent
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a beautiful winter coat…
Bought a beautiful winter coat appreciated my nhs discount
January 7, 2024
Great range of rucksacks
Great range of rucksacks. I travel a lot and they allow me to fit everything in without taking a bigger case. Strong. Reliable and cool colours too.
January 4, 2024
exchange an Xmas gift
Had to exchange an Xmas gift, didn't have my size left in store but the man who served us was brilliant, sorted out the refund and ordered me the correct size to be delivered! Really great service.
December 28, 2023
Sales support from cashier was great
Sales support from cashier was great. The bloke with the beard in Cardiff is a star
January 2, 2024
Great service from friendly staff!
January 2, 2024
Easy to order and speed of delivery
December 22, 2023
Excellent quality and service
January 1, 2024
Really nice store
Really nice store, staff are all super friendly, my go to for clothing
December 28, 2023
Mannequin mystery…
My husband and I were looking for gifts in the sale and spotted some appropriate items on the mannequins, however we couldn't actually find these products in the store? We did purchase 2 hooded tops that were lovely but both thought it strange that the displayed items couldn't be easily located.
December 29, 2023
Good service and pleased with product
December 18, 2023
Lots of great reductions!!
Lots of great reductions!!
Staff very cheerful & friendly.
Bought a Superdry hoodie as a Xmas gift.
Great quality & he loved it.
December 21, 2023
Helpfull and happy staff member
Helpfull and happy staff member. Product arrived earlier than anticipated.
December 20, 2023
The lady working on shop floor was…
The lady working on shop floor was lovely and very helpful.
December 24, 2023
Friendly guy made my day!
The guy that served me was such a lovely guy! He was chatting to me and laughed at my ‘non-funny’ joke (not even my husband does that!) and it just made my morning after having to navigate through the drones of eejits doing their last minute Xmas shopping so I did appreciate a friendly face!
December 21, 2023
Great customer service
December 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.