Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... See more
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Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... See more
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... See more
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... See more
Company details
About Superdry - Chelmsford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, United Kingdom
- 01245 697581
4.4
Excellent
164 reviews
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I love Superdry
I love Superdry. The quality and feel of the fabrics is great. I have bought Superdry for all my family and now my grandchildren. The prices are good and just right for the quality.
December 4, 2025
Package open
Coat arrived quickly but I was so disappointing with how it arrived . Both ends of the bag were open , the plastic it was wrapped in was ripped . I do have photos of this.
The lady who ordered my size in the Chelmsford store was very helpful and gave great customer service .
November 17, 2025
The lighting in the store was…better than before.
The lighting in the store was definitely better than my last visit.
The music was better too, still quite loud but better than my last visit.
I purchased a top & the safety tag was abruptly pulled out and made a hole in the garment. I even said to the man on the counter please be gentle taking it out.
Luckily enough there was only one other top in the right size, but again still a slight hole was made when the security tag was taken off.
The salesman blamed the staff who tagged the items.
I was not impressed with that attitude.
I did still make a purchase.
November 26, 2025
I purchased £50 goods.l, but they charged extra
I purchased £50 goods.
As soon as I get home from shopping I check reviews against online banking.
Too find a debit of £20.72 seperatly added on!
It sat in Pending for 4 days.
I emailed my query no response.
So today I took myself back into town centre for only that one thing.
The sales assistant was very helpful but he had to call Customets services as he could not give the number out.
They were not helpful at all! Just said " its pending" which i knew already.!!
Who else is getting scammed?
It's definitely something has done on their tills!!
November 20, 2025
Unprompted review
Really worth it
Really worth it! The jacket looks stylish and premium, with a perfect fit. Overall, it’s a fantastic product. Highly recommended for anyone looking for a high-quality hoodless jacket.
November 17, 2025
Always good quality cloths and great…
Always good quality cloths and great service
September 13, 2025
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A good selection of clothes
A good selection of clothes, spoilt for choice. I could have bought many items in your store
Nice spacious fitting room and I have had lots of positive feedback about the dress I purchased
August 28, 2025
Reply from Superdry - Chelmsford
We're happy to hear that you enjoyed our selection of clothes and spacious fitting rooms. It's great to know you received positive feedback on your dress. Thank you for your positive feedback!
Superdry
The staff were very helpful
The staff were very helpful, pointing out deals that you had on, which saved me money.
June 17, 2025
Awesome clothes shop
Staff are helpful and friendly. Clothes are arranged for easy assess . Just the whole vibe in the shop is cool.and trendy.
Always my go to clothes shop for great quality and design. Like the Chelmsford ' Superdry Crew. Kindest Graham. S
June 5, 2025
Great quality clothing
Great quality clothing. Excellent shopping experience. Good ethos
May 18, 2025
Nice friendly but not pushy staff
May 17, 2025
Staff member was excellent
Staff member was excellent, explained that I had a years guarantee with the jacket and was very helpful.
May 8, 2025
Great clothes
Great clothes, great staff but the store is so ridiculously dark that you can't actually tell what colour the clothes are!
May 7, 2025
excellent quality and great style
Quick delivery, Great items and very simple returns process. Still my favourite brand.
December 30, 2024
It was extremely easy to book items online
It was extremely easy to book items online. I was kept informed of the whereabouts of my order. I picked up my order from the Superdry store that I requested. The quality of the product that I ordered was excellent. Great cargo trousers.
December 21, 2024
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