Sophie at your Superdry Chelmsford store was amazing. Helped us exchange a jumper, no hassle whatsoever, suggested items that would be a similar design just not wool that I'd been given as a present... See more
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Superdry only want people who are technically able to purchase their items. My mother attempted to buy a jumper as a gift from them but when it wasn’t in stock they refused to order her one in as she... See more
The lady who served me (sorry don’t know her name) was so helpful. The store didn’t have the particular tshirt I wanted, she found it online and ordered it for me to be sent to my home. She was so ple... See more
I ordered a few things online which came no issues. I needed to return one of the items and I seemed to have lost my email with order number and my online account didn’t have any information from this... See more
Company details
About Superdry - Chelmsford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
41/42 High Chelmer Shopping Centre, CM1 1XB, Chelmsford, United Kingdom
- 01245 697581
4.4
Excellent
164 reviews
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Reply from Superdry - Chelmsford
Hello,
Thank you for your kind words!
We're delighted to hear that you were happy with the speed of delivery, the quality of your purchase, and the helpfulness of our staff. We strive to provide our customers with a positive experience.
We hope you have a lovely Christmas,
Superdry
Brilliant service
Brilliant service, extra friendly and extremely helpful, the clothes I bought is gorgeous , the material is a little thin and am worried about it ripping but have been made aware that it is under warranty
December 1, 2024
Lovely warm coat although expensive…
Lovely warm coat although expensive much better quality than the cheaper versions
November 28, 2024
Reply from Superdry - Chelmsford
Hello,
Thank you for your kind words!
We're thrilled you love the warmth and quality of the coat. We appreciate you taking the time to share your experience.
Thank you for the support,
Superdry
Reply from Superdry - Chelmsford
Hello,
We appreciate you sharing your feedback about your experience at our Chelmsford store.
We always aim to offer the best service to our customers every time, so thank you for taking the time.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Very helpful staff ordered sweatshirt…
Very helpful staff ordered sweatshirt for home delivery as they did not have the size required. Delivered on time.
November 5, 2024
Reply from Superdry - Chelmsford
Hello,
Thank you for shopping at our Chelmsford store.
We always do our best to give our customers a positive experience, so we're really pleased everything went well with your in-store order.
Thank you for your 5 star review.
Superdry Team
I had no trouble at all with purchasing…
I had no trouble at all with purchasing the gift card, it came very speedly. Very happy with service
October 22, 2024
Reply from Superdry - Chelmsford
Hello,
Thank you for taking the time to leave a review about our Chelmsford store and gift card purchase experience.
We always aim to offer the best service to our customers every time, so we're pleased everything went well.
Thanks for shopping with us we really appreciate it.
Superdry Team
Always happy with my purchases from…
Always happy with my purchases from Superdry.
Quality materials and a fair price mostly.
Easy to buy on line. Returning (due to wrong size mostly) is easy, no quibbles.
Awaiting a small delivery as I write this.
October 13, 2024
Reply from Superdry - Chelmsford
Hello,
Thank you for taking the time to review your recent shopping experience at our Chelmsford store.
At Superdry, we want you to have a great experience, so we appreciate your valued 5 star review and continued support.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Really helpful and quick delivery
September 20, 2024
Reply from Superdry - Chelmsford
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
great rucksack
It was a great rucksack because the zips opened very well and it’s a bright colour.
Plenty of room well made.
September 23, 2024
Fantastic service
Fantastic service. The person on the cashier was very helpful. He went above and beyond to find me what I needed.
September 5, 2024
Helpful staff and lots of choice of…
Helpful staff and lots of choice of colours and styles of tShirts
September 4, 2024
Great customer service
Great customer service. Item out of stock in branch but ordered with free delivery and it arrived within 48 hours.
August 26, 2024
Reply from Superdry - Chelmsford
Hi, thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it. Kind Regards, Superdry Customer Care
Great item …delivery snail pace
Great item …. But was promised delivery to store in 24 hrs it took 5 days 👎🏻
August 25, 2024
Reply from Superdry - Chelmsford
Hello,
We really appreciate your great feedback about your shopping experience at our Chelmsford Store.
We endeavor to give our customers a really positive experience, so we're really happy to read your comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
The customer service was outstanding…
The customer service was outstanding due to the young lady serving. She was very knowledgeable and clearly very good at her job
July 9, 2024
Top marks
Very nice staff - super friendly and good service. High quality clothing, all in all an excellent store
June 21, 2024
Reply from Superdry - Chelmsford
Hi Paul,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
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