Outlet store at Cheshire Oaks - lots of stock, huge choice of items and price. Very helpful, patient and pleasant staff member on the till /counter. Lack of staff visible on the shop floor, that's... See more
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Great variety of clothing and prices even better than sales elsewhere. Purchased a Borg hoodie for myself for a fraction of the website price which I love!! and went back to purchase another for a Chr... See more
My recent shopping trip to Superdry was absolute perfection! The staff were exceptionally warm, attentive, and knowledgeable, helping me find the ideal fit without any high-pressure sales tactics. Th... See more
recently purchased a jacket from Superdry for £94, and I’m very disappointed with the quality. I wore it for only about two hours after buying it, and when I got home, I noticed the stitching under th... See more
Company details
About Superdry - Cheshire Oaks Outlet
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 19a Cheshire Oaks Outlet, CH65 9JJ, Ellesmere Port, United Kingdom
- 01513 568435
4.8
Excellent
343 reviews
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Great value at the outlet Cheshire
Great value at the outlet Cheshire, always happy with the quality👍
September 9, 2024
Always good quality
Got 2 t-shirts and they are always great quality and wash well.
September 12, 2024
Great shopping experience
Good shop layout made finding what we wanted easy. Good range of value products within the clothing range which meant we left with a few unexpected treats
August 31, 2024
Friendly staff and lots of nice stock…
Friendly staff and lots of nice stock available in my size
August 29, 2024
Selected an item off clearance.most had…
Selected an item off clearance.most had red stickers to denote clearance. This one didn't. Assistant said that's the clearance price. Obviously not. But I wanted it and paid. Everyone loves a bargain.
August 27, 2024
Outlet store at Cheshire Oaks
Outlet store at Cheshire Oaks - lots of stock, huge choice of items and price.
Very helpful, patient and pleasant staff member on the till /counter.
Lack of staff visible on the shop floor, that's not necessarily a negative point just an observation, if we'd needed help we could ask at the counter. Given the vast amount of clothing and how neatly it's displayed, there's definitely a load of people behind the scenes.
August 25, 2024
First purchase from Superdry.
First purchase from Superdry.
Treated myself to a new pair of swim shorts and at a decent sale price.
Great design and quality product.
Excellent service from the shop at Cheshire Oaks. EP.
August 23, 2024
Great experience
Need to try something on and the changing rooms were easy to find plus shop floor was tidy and bright clean and everything folded pristine lady in changing rooms was polite and asked if was everything was ok good staff at the till and the service was very nice
August 22, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Cheshire Oaks Outlet
Hello,
Thank you for sharing your great feedback with us.
We always aim to offer the best service to our customers every time, so we're really pleased everything went well with your online order through our Cheshire Oaks Outlet store.
Thank you for shopping with us, we really appreciate it!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Don’t expect a warm welcome first thing in the morning!
The male store assistant helped me but didn’t seem ‘with it’ and said he needed to have a break and a coffee!….it was about 9.30am. The female store assistant didn’t return my smile when I initially walked in. I first thought she must be a customer, but realised during my visit, she was actually an employee. I walked in and immediately smiled at her and got nothing in return. She merely walked past me and blanked me!
August 13, 2024
Generally good service was friendly
Generally good service was friendly. Shop a bit chaotic & messy but it was in an outlet village
August 8, 2024
Reply from Superdry - Cheshire Oaks Outlet
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your all your expectations on this occasion.
We have taken onboard your valuable feedback.
Thanks for shopping with us!
Superdry Team
Good customer service.
August 10, 2024
Great store
Great store. I bought your perfume collection, in the sale. It smells amazing, especially the green one and really lasts! I'd certainly buy it again.
August 9, 2024
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