Great job to the team went in a store but size not available so was offered and they did order online for me and delivered quickly straight to my door.
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Everything, ordered through staff in shop because didn't have the size in store order size delivered direct to my home .staff excellent . Patrick St. Branch cork city
Bought and paid for goods instore last week which were down to be delivered. Goods were delivered but the garment was marked and looked to be stained . On the original purchase I received a €10 discou... See more
Company replied
Friendly, helpful staff. Great value purchases. Speedy delivery.
Company details
About Superdry - Cork
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
89-90 Saint Patrick's Street, R51 YC80, Cork, Ireland
- 0035 3455 35644
4.3
Excellent
31 reviews
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I just love superdry
I just love superdry. I was absolutely delighted with my purchase I ordered online and received my item arrived shortly after a about a week This was great I was very happy 😊
December 29, 2021
Excellent service from purchase to…
Excellent service from purchase to Delivery, Top Marks
October 26, 2021
Excellent customer service
Ordered via store in cork city, as my size not available. Very helpful staff. Arrived within 6 working days.
October 19, 2021
Great products and customer service
October 9, 2021
Unprompted review
Excellent product & service
September 15, 2021
Excellent quality!
Excellent quality! Sometimes I find the full price a bit steep, but when they have items on sale it's well worth it. I recently bought a boho maxi skirt. The design is stunning, it's 100%cotton (which I love!) and you can tell it'll be getting a lot of wear. Thank you, Superdry!
September 15, 2021
The lady in the shop was super helpful…
The lady in the shop was super helpful I was very happy with the help she gave me.
August 9, 2021
Went to the store in Cork City
Went to the store in Cork City. Was approached by Ross, who was extremely helpful and sourced the superdry products in the sizes I wanted. I paid for them and was assured of swift delivery within 3days, so I could have them for my holidays. This did not happen. I then rang the store in Cork and spoke to Amy, who was again very helpful and apologised and offered to contact headoffice on my behalf. The problem seems to have been with the courier service. I'm away now and have been informed by my family that my superdry parcel has arrived, although too late for me. Fantastic service from the staff of superdry Cork, but disaster from courier service
August 9, 2021
May use AI-assist with repliesRead more
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I ordered a XXXL and it was to small
I ordered a XXXL and it was to small. either jacket is mislabeled or missized. At any rate leather jacket has to be returned. Not a happy customer!!!!!!
June 14, 2021
Reply from Superdry - Cork
Hi,
We are sorry to hear of your unhappiness with the sizing of our products.
As there are no official British guidelines on sizing, interpretations do vary between companies. Superdry is notoriously a slim fitting brand, which may mean that some customers do choose to go up a size compared to when they shop with other retailers.
It is also possible for two products of the same size to differ slightly in size depending on how each item is designed to fit. For example, two T-shirts in a size M will fit differently if one is a slim/tailored fit and the other is designed to be a box/baggy fit.
We still however want it to be easy for our customers to pick the right size for them, so we regularly run ‘fit’ sessions to ensure our sizing is consistent and in line with the rest of the market as possible. We also include a ‘fit finder’ on each product page on our website to help our customers pick the correct size when shopping online.
We welcome all customer feedback and appreciate that the time you have taken to review us. It is through feedback such as yours that we can address areas for improvement and continue to meet our customer’s needs.
Kind regards,
Superdry Care
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