The shop is quite full not much room to walk around especially when it’s busy. Everything packed into small space. Bought a t-shirt which I loved but soon has I washed it the v neck was not central ev... See more
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See what reviewers are saying
The whole shopping experience at Superdry McCarthy Glen East Midlands Outlet was very good. I had recently received an email about Superdry special offers. Staff member Michael was very helpful whe... See more
Walked into store, instantly greeted by friendly member of staff, asked if he could help, click and collect order, asked my name, got my order, checked my I.D and confirmation, gave me my order, wishe... See more
Item bought as a Christmas gift on line not quite as expected from images on site and was taken to the local Superdry outlet store for exchange. A huge thankyou to the lady member of Staff in the stor... See more
Company details
About Superdry - East Midlands Outlet
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
50 Mansfield Road, DE55 2JW, Alfreton, United Kingdom
- 01773 545260
4.7
Excellent
331 reviews
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Very well made coat …
Very well made coat as superdry always is buy normal size u usually wear I’m a 12 and the 12 fitted great with plenty of room
January 26, 2025
Great staff!
I was looking for a very specific style of coat and the staff members were all too happy to help. They lead me straight to the relevant section of the store and I ended up finding EXACTLY what I was looking for within minutes. Thank you, Superdry Team! :)
December 30, 2024
Garment arrived on time
Garment arrived on time, colour correct as was size. Perfect.
December 10, 2024
Friendly, helpful staff member
Walked into store, instantly greeted by friendly member of staff, asked if he could help, click and collect order, asked my name, got my order, checked my I.D and confirmation, gave me my order, wished me a happy Christmas, job done. Perfect.
December 19, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff were very helpful and…
The staff were very helpful and friendly. They made sure that I knew about promotions that they had and that I found everything that I wanted.
October 16, 2024
Reply from Superdry - East Midlands Outlet
Hi,
We're so glad to hear you had a positive experience with our staff.
We strive to provide excellent customer service and are happy to hear they were able to help you find everything you were looking for.
Thank you for taking the time to share your feedback,
Superdry
Fantastic service
Fantastic service, very friendly and helpful. Made sure I left the store with everything I wanted.
November 14, 2024
Very easy online transaction
Very easy online transaction, delivered to a store close to me where the staff were very helpful.
November 13, 2024
Very friendly staff
Very friendly staff - they went out of their way to let me know about the offers on hoodies as I entered the store, which was useful as that's what I had gone shopping for! The sales assistant was excellent and a credit to Superdry.
November 12, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for reviewing your East Midlands Outlet store shopping experience.
At Superdry, we want our customers to have a really positive experience, so it's great to hear from happy customers.
We really appreciate you shopping with us.
Superdry Team
The staff were super helpful
The staff were super helpful. Always making sure we was ok and being tentative about whether we needed anything further or any help with sizing.
November 12, 2024
Reply from Superdry - East Midlands Outlet
Hi Ray,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Staff went above and beyond to find us…
Staff went above and beyond to find us what we were looking for
November 11, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for sharing your feedback about your experience at our East Midlands Outlet store.
At Superdry, we want our customers to have a really positive experience, so we're really pleased to read your comments.
Thank you for shopping with us, we really appreciate it
Superdry Team
Reply from Superdry - East Midlands Outlet
Hi Caroline,
Thank you for sharing your feedback with us.
At Superdry, we endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Reply from Superdry - East Midlands Outlet
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Reply from Superdry - East Midlands Outlet
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Reply from Superdry - East Midlands Outlet
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Reply from Superdry - East Midlands Outlet
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience in our stores, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
Reply from Superdry - East Midlands Outlet
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for sharing your feedback about your experience at our East Midlands Outlet store.
We always aim to offer the best service to our customers every time, so we appreciate your feedback.
Thanks so much for shopping with us.
Superdry Team
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