The shop is quite full not much room to walk around especially when it’s busy. Everything packed into small space. Bought a t-shirt which I loved but soon has I washed it the v neck was not central ev... See more
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The whole shopping experience at Superdry McCarthy Glen East Midlands Outlet was very good. I had recently received an email about Superdry special offers. Staff member Michael was very helpful whe... See more
Walked into store, instantly greeted by friendly member of staff, asked if he could help, click and collect order, asked my name, got my order, checked my I.D and confirmation, gave me my order, wishe... See more
Item bought as a Christmas gift on line not quite as expected from images on site and was taken to the local Superdry outlet store for exchange. A huge thankyou to the lady member of Staff in the stor... See more
Company details
About Superdry - East Midlands Outlet
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
50 Mansfield Road, DE55 2JW, Alfreton, United Kingdom
- 01773 545260
4.7
Excellent
331 reviews
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the young lady that served us was very…
the young lady that served us was very polite and very helpful she is a credit to you
October 30, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for taking the time to give us your East Midlands store shopping experience feedback.
At Superdry, we want you to have a great experience, so we're really happy to read your great review about our store member.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
Staff were really helpful
Staff were really helpful and knowledgeable about the sizes they had. The store was a bit tight to walk around especially with quite a few customers inside. The stock was also up high, so you always needed to ask for help.
October 26, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for taking the time to leave a review
At Superdry, we want you to have a great experience, so it's good to read your comments about our East Midlands Outlet.
We have taken on board your valuable feedback so we can learn and improve .
Thank you for shopping with us, we really appreciate it.
Superdry Team
Prime Quality; competitive price; helpful friendly staff
Quality product. Well made. Competitive pricing. Friendly helpful staff.
October 26, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for taking the time to give us your great feedback.
At Superdry, we want you to have a great experience, so we're really happy to read your comments about our products and service at our East Midlands Outlet store
Thank you for shopping with us!
Superdry Team
The salesperson made sure she gave me…
The salesperson made sure she gave me lots of choices and was very patent .
October 18, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for taking the time to review your recent shopping experience at our East Midlands Outlet store.
At Superdry, we want you to have a great experience, so we appreciate your valued feedback.
Thanks so much for shopping with us!
Superdry Team
Great staff
Great staff, very friendly, and polite. Will use again and can recommend.
October 20, 2024
Reply from Superdry - East Midlands Outlet
Hello,
Thank you for taking the time to review your recent shopping experience at our East Midlands Outlet store.
At Superdry, we want you to have a great experience, so we appreciate your valued 5 star review.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
I was not over impressed by the staff…
I was not over impressed by the staff at the shop at the outlet. I was told the prices are much cheaper than the retail shops but it turns out to be incorrect which is annoying
October 16, 2024
Reply from Superdry - East Midlands Outlet
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers, so we are sorry to hear this. We have taken onboard your valuable feedback.
Thanks again for taking the time to leave a review. We really appreciate all feedback.
Superdry Team
Awesome customer service
Awesome customer service. They had taken shorts off sale at the designer outlet the day before and they went in the back to find my size.
Better service than Hugo Boss
October 15, 2024
Excellent customer service couldn’t be…
Excellent customer service couldn’t be more helpful.
Love the quality and good prices
October 15, 2024
Perfect buy.
Perfect buy.. staff team are knowledgeable about their products
I found exactly what I was looking for.
October 9, 2024
Friendly staff & wide range of clothes
Went to purchase a winter coat for my daughter who found one in Superdry. The staff were super helpful and kind.
Whenever I’ve visited this specific superdry @ EastMidlands Outlet, I’ve always had a positive experience.
September 30, 2024
Unprompted review
They didn’t sort out my query and cut…
They didn’t sort out my query and cut chat without giving me chance to say anything back
So rude
September 17, 2024
Polite and helpful staff
September 15, 2024
Beautiful hoodie at a great price
September 6, 2024
Good experience
Purchased two t shirts in the offer that was on, they are always good quality keeping their shape when washed.
Staff member was helpful and friendly.
Would certainly go back to East Midlands designer outlet store again.
September 7, 2024
Staff greeted at the door and told us…
Staff greeted at the door and told us about offers. Store had loads of choice, staff on changing rooms were helpful. Till was busy but staff responded quickly and opened up another till.
My purchases were really great quality and fit.
August 31, 2024
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