Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... See more
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The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... See more
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... See more
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... See more
Company details
About Superdry - Edinburgh
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
14/22, Princes Mall, EH1 1BQ, Edinburgh, United Kingdom
- 01315 583328
4.2
Great
262 reviews
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I love this brand
I love this brand. Such lovely clothes and a bit different to other brands, which is what I like. I’m a small woman and love their tops and jackets. Unfortunately, men’s sizing doesn’t seem to be as good since my 17 yr old son can’t find a jacket small enough. They seem slim enough but very long, and wide on the shoulders. However, for women’s clothing, 5 stars!
November 21, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Goods quality is fine but..
Goods quality is fine. Personnel kindness and assistance less…
November 1, 2024
Reply from Superdry - Edinburgh
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Hard to find clothes that adjust to my…
Hard to find clothes that adjust to my shape. Small waist and broad shoulders - I either find myself wearing clothes that are baggy around my waist or way too tight around my shoulders. Superdry was perfect.
October 25, 2024
Fast, efficient and very nice service
I was in a rush buying a gift and I went to buy a back pack. One client advisor assisted me, telling me the features of the backpacks and the guarantee. Service was fast, efficient and very nice. Thank you very much!
October 25, 2024
I had to exchange my jacket for a…
I had to exchange my jacket for a larger size and the young man in the Edinburgh store was extremely helpful. It was a joy to shop there
Patricia Berry
October 15, 2024
I lost my sun glasses on the cashier…
I lost my sun glasses on the cashier pls call me if they found them ,, on ur store in Edinburgh my phone number +96597940929 gucci sun glasses
October 7, 2024
Reply from Superdry - Edinburgh
Hello,
We are sorry to hear this happened and hope you have been able to locate them.
We would suggest you reach out direct to the store for assistance.
Superdry Team
Such a unique store style and product…
Such a unique store style and product range great experience
October 6, 2024
The staff were friendly and were able…
The staff were friendly and were able to help answer all my questions and exchanged my faulty jacket
October 5, 2024
Shopping was relaxed and no staff…
Shopping was relaxed and no staff coming over to ask if you need help, as I always find this annoying, friendly staff, and I will definitely be back to look at more clothes/jackets.
September 27, 2024
Special thanks to David
Special thanks to David, who was very helpful during our shopping at Superdry store at Saint James Quarter in Edinburgh.
September 29, 2024
super service!
September 5, 2024
Great t shirts
September 1, 2024
Product was good
Product was good, staff very attentive and friendly. Thought the shop was quite hard to navigate with the amount of stock on the shop floor.
August 23, 2024
Reply from Superdry - Edinburgh
Hello,
Thank you for taking the time to give us your feedback about our Edinburgh store.
We always aim to offer the best service to our customers every time, so we appreciate your valuable feedback.
We're pleased to hear you're happy with your purchase. Thank you for shopping with us, we really appreciate it!
Superdry Team
Reply from Superdry - Edinburgh
Hello,
At Superdry, we want you to have a great experience, so we appreciate you sharing your feedback with us.
Thank you for shopping with us on our website!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Awesome
Store had a great selection of clothes and staff were very friendly and helpful.
August 19, 2024
Signage saying discount upto 70%…
Signage saying discount upto 70% off,nothing I seen in your store had anywhere near that discount on price tag, no real bargains to be had very disappointing.
August 25, 2024
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