Lovely Jacket, thanks to the sales person at gatwick airport who took the time with me to search Superdry website for XXXl jacket, just before closing.. good delivery
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I was after a pair of shorts that they didn’t have my size in the shop in Gibraltar and I found them at the airport on my way home. Yay!
delivered on time. bought from gatwick airport in duty free shop. offered the layby service but due to the time our flight arrived this was not an option. however the helpful assistant suggested buy n... See more
Not the friendliest customer service at Gatwick north. But as it was v early in morning I guess I can forgive?
Company details
About Superdry - Gatwick North
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
N217, North Terminal, RH6 0PJ, Gatwick, United Kingdom
- 01293 569699
4.6
Excellent
64 reviews
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Good esperience
April 30, 2025
Very impressed all round.
I had forgotten to pack some of my clothes for a holiday.
Managed to buy a hoodie and 3 t shirts for me and a pair of flip flops for my husband at Gatwick airport.
All were very good quality, very good value and the service we got from the lady working there was brilliant.
May 3, 2025
customer service nice
March 26, 2025
Very good hoodie and price.
February 3, 2025
great service
delivered on time. bought from gatwick airport in duty free shop. offered the layby service but due to the time our flight arrived this was not an option. however the helpful assistant suggested buy now, free delivery to home address. brilliant!
January 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent value and quality
Excellent value and quality. Fast delivery and packaged well.
November 19, 2024
Reply from Superdry - Gatwick North
Hello,
Thank you for your kind review!
We're thrilled to hear you were happy with the value, quality, and speed of your delivery. We always strive to provide the best possible experience for our customers.
Thank you for shopping with us, we really appreciate it!
Superdry
Purchased at Gatwick North flip-flops…
Purchased at Gatwick North flip-flops broken day one of holiday would like a refund
November 1, 2024
Reply from Superdry - Gatwick North
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we're very sorry to hear of this issue and it's not what we expect.
Our Customer Care Team have been able to support you.
Thanks so much for your review and comments. We use all feedback to learn and improve.
Superdry Team
Very good products
September 10, 2024
Friendly staff
August 7, 2024
Excellent Service
The woman in the shop in Gatwick Airport, was fantastic. I was limited for space in my luggage, but wanted to make a purchase for a gift. She helped me to do that and the delivery was smooth and onetime - thank you so much!
August 1, 2024
Awesome quality and design.
Awesome quality and design.
I have been looking for a good quality and size fit design for a while and I was pleased to find this brand on Gatwick airport which I didn't know before.
August 9, 2024
Reply from Superdry - Gatwick North
Hello,
Thanks so much for taking the time to give us your great feedback about our Gatwick North store.
We endeavor to give our customers a really positive experience, so we're really happy to read your comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
5 star
I only take short visits since this is an airport store but easy to find what I'm looking for. Staff members always helpful and friendly making this a positive experience every time.
February 2, 2024
It's a nice store
It's a nice store, with nice stuff inside and attentive helpful staff for a change!
January 22, 2024
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