Very helpful staff. Helped me do a home delivery order as I was off in holidays
Company replied
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The item was delivered in a timely manner, however, it smelled of smoke when I removed it from its packaging. Sadly it didn't fit, but I would have sent it back due to the smell.
Excellent product replacement coat for stolen one from security at airport Couldn’t have chosen a better coat for travelling to the Artic Great customer service too from store
The clothes are really pretty and staff was nice
Company replied
Company details
About Superdry - Gatwick South
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit S201 International Departure Lounge, RH6 0NP, Gatwick, United Kingdom
- 01293 557431
4.6
Excellent
30 reviews
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The staff was helpful and I found what…
The staff was helpful and I found what I wanted
July 28, 2025
Friendly staff
July 4, 2025
Great service from the lady who helped…
Great service from the lady who helped me, didn't get her name unfortunately.
April 20, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff
Very helpful staff. Helped me do a home delivery order as I was off in holidays
October 22, 2024
Reply from Superdry - Gatwick South
Hello,
Thank you for taking the time to leave a review about your store experience at Gatwick South store.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers.
Thanks so much for shopping with us.
Superdry Team
Reply from Superdry - Gatwick South
Hello,
We appreciate you sharing your feedback with us about your shopping experience in our Gatwick South store.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Good service and good price.
March 7, 2024
Well pleased
Excellent product replacement coat for stolen one from security at airport
Couldn’t have chosen a better coat for travelling to the Artic
Great customer service too from store
February 12, 2024
Good quick and simple
January 3, 2024
Super warm, stylish coat
Really helpful staff. Suggested trying on a similar coat but in the size I needed as the coat I wanted was not available in my size. Helped me with the online order and my coat was delivered a week later! Perfect. The coat is great, however, the fur trim is cheap, feels matted and the colour isn’t good. I have taken it off the hood. It’s a shame but I still love the coat. It’s super warm!
December 30, 2023
The staff within the Gatwick Airport…
The staff within the Gatwick Airport store were really helpful and guided me to exactly what I needed. The service was efficient and friendly.
December 22, 2023
Good selection of clothing even for an…
Good selection of clothing even for an airport store.
Friendly staff and very helpful.
December 19, 2023
I was well informed regarding delivery…
I was well informed regarding delivery and delivery was prompt with the precise item
June 25, 2023
Reply from Superdry - Gatwick South
Hi, We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards, Superdry Care
Very helpful and friendly staff
November 27, 2022
Smell
The item was delivered in a timely manner, however, it smelled of smoke when I removed it from its packaging. Sadly it didn't fit, but I would have sent it back due to the smell.
October 5, 2022
Reply from Superdry - Gatwick South
Hi, Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Carew
It was very quickly delivered
August 17, 2022
Reply from Superdry - Gatwick South
Hi - thanks for the positive review - we are very glad the experience was easy and quick for you. We always endeavor to offer the best service we can - and are so glad we have offered this!
Thanks again,
Superdry Care
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