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Superdry - Gatwick South Reviews 

38
TrustScore 4.5 out of 5

4.7

Unit S201 International Departure Lounge, RH6 0NP Gatwick, GB


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Rated 4 out of 5 stars

Very helpful staff. Helped me do a home delivery order as I was off in holidays

Company replied

Rated 3 out of 5 stars

The item was delivered in a timely manner, however, it smelled of smoke when I removed it from its packaging. Sadly it didn't fit, but I would have sent it back due to the smell.

Rated 5 out of 5 stars

Best hoodies and shirts ever. Super friendly staff! Good quailty clothes for a resonable price. Defo our favorite store.


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Gatwick South

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit S201 International Departure Lounge, RH6 0NP, Gatwick, United Kingdom

  • 01293 557431

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

13,665 reviews in the last 12 months

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Rated 5 out of 5 stars

I was well informed regarding delivery…

I was well informed regarding delivery and delivery was prompt with the precise item

June 25, 2023
Superdry - Gatwick South logo

Reply from Superdry - Gatwick South

Hi, We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards, Superdry Care

Rated 3 out of 5 stars

Smell

The item was delivered in a timely manner, however, it smelled of smoke when I removed it from its packaging. Sadly it didn't fit, but I would have sent it back due to the smell.

October 5, 2022
Rated 5 out of 5 stars

Great service

Great service, lovely item - great quality. Great value.

August 18, 2022
Superdry - Gatwick South logo

Reply from Superdry - Gatwick South

Hi, Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Carew

Rated 5 out of 5 stars
Superdry - Gatwick South logo

Reply from Superdry - Gatwick South

Hi - thanks for the positive review - we are very glad the experience was easy and quick for you. We always endeavor to offer the best service we can - and are so glad we have offered this!
Thanks again,
Superdry Care

Rated 5 out of 5 stars
Superdry - Gatwick South logo

Reply from Superdry - Gatwick South

Hello,

Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.

Superdry Care

Rated 5 out of 5 stars

Sherpa Bomber Jacket

Quick, efficient service. Lovely jacket which has a fleeced lining adding extra warmth. Hits the waist and suits skinny jeans or mini/long skirts.

Highly recommend.

March 5, 2022
Rated 5 out of 5 stars

LOVE

LOVE! Cosy, warm, literally like wearing a duvet. It is a heavy coat and will only be suitable for winter & those super cold days! But it’s a must have, and I get so many compliments, looks expensive, feels expensive! :) happy purchase!

November 4, 2021

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