Very helpful staff. Helped me do a home delivery order as I was off in holidays
Company replied

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Very helpful staff. Helped me do a home delivery order as I was off in holidays
Company replied
The item was delivered in a timely manner, however, it smelled of smoke when I removed it from its packaging. Sadly it didn't fit, but I would have sent it back due to the smell.
Best hoodies and shirts ever. Super friendly staff! Good quailty clothes for a resonable price. Defo our favorite store.
The clothes are really pretty and staff was nice
Company replied
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensUnit S201 International Departure Lounge, RH6 0NP, Gatwick, United Kingdom
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The staff within the Gatwick Airport store were really helpful and guided me to exactly what I needed. The service was efficient and friendly.
Good selection of clothing even for an airport store.
Friendly staff and very helpful.
I was well informed regarding delivery and delivery was prompt with the precise item

Reply from Superdry - Gatwick South
The item was delivered in a timely manner, however, it smelled of smoke when I removed it from its packaging. Sadly it didn't fit, but I would have sent it back due to the smell.

Reply from Superdry - Gatwick South
Quick, efficient service. Lovely jacket which has a fleeced lining adding extra warmth. Hits the waist and suits skinny jeans or mini/long skirts.
Highly recommend.
LOVE! Cosy, warm, literally like wearing a duvet. It is a heavy coat and will only be suitable for winter & those super cold days! But it’s a must have, and I get so many compliments, looks expensive, feels expensive! :) happy purchase!
I bought this for my son's birthday. It looked great. I always buy superdry for its quality and looks.
I chose wrong size.
But returns are simple and great quality
Recommend
Jon Dowd
Perfect as always, all items turned up earlier than expected aswell.
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