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Superdry - Glasgow Reviews 

331
TrustScore 4.5 out of 5

4.5

Unit G0260 St Enoch's Centre, G1 4BW Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I got myself a new hooded sports puffer jacket the other day and love it! My last SuperDry was so good I decided to get another one. It's a lovely denim wash colour, very comfortable and warm. I have... See more

Rated 1 out of 5 stars

I have placed an order, but the delivery is delayed and I have not received any notifications. It seems that no one is addressing the delay. I also contacted Superdry chat support, and they mention... See more

Rated 5 out of 5 stars

Nathan was our amazing sales person. He was so kind and extremely helpful. We were checking on the waterproof element of the coats being sold. He looked up every single coat with such patience, kindne... See more

Rated 5 out of 5 stars

Went in for a jacket that wasn’t released yet so I’ll be back for that one but ended up buying a sweatshirt and shirt. Both excellent quality as usual with Superdry. Very helpful staff and being an ol... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Glasgow

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit G0260 St Enoch's Centre, G1 4BW, Glasgow, United Kingdom

  • 01412 211447

4.5

Excellent

TrustScore 4.5 out of 5

331 reviews

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4.5

All reviews

(331)

13,859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fair Deal

Very supportive staff on purchase

July 8, 2024
Superdry - Glasgow logo

Reply from Superdry - Glasgow

Hello,

We appreciate you sharing your feedback with us about your shopping experience at our Glasgow store.

We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.

Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

Rated 1 out of 5 stars
Superdry - Glasgow logo

Reply from Superdry - Glasgow

Hello,

Thank you for taking the time to leave a review.

At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.

Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Superdry Team

Rated 5 out of 5 stars

nice staff love everything in superdry…

nice staff love everything in superdry always great service

June 9, 2024
Superdry - Glasgow logo

Reply from Superdry - Glasgow

Hi Moira,

We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well.

Thanks so much for taking the time to give us your feedback.

Kind regards,
Superdry Care

Rated 1 out of 5 stars

I returns some of my purchases through…

I returns some of my purchases through a store and the staff told me that I'll get a confirmation email while I haven't received any for a week! Nothing has been refunded yet. No update on the system at all. The customer service only says I should wait for 10 working days. I'm not asking to get a refund right away, I just want to confirm that they are properly returned. Why doesn't the system update the status?

May 13, 2024
Superdry - Glasgow logo

Reply from Superdry - Glasgow

Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.

Kind regards,

Superdry Customer Care

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