I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... See more

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First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... See more
I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... See more
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... See more
Company details
About Superdry - Hull
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
3, St Stephen's Centre, HU2 8LN, Hull, United Kingdom
- 01482 224015
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I returned an online order in store and…
I returned an online order in store and was promised an e mail confirming within 24 hours. Have not received it
Nice clothes
I like the products
I like the products , a little over priced , the staff on thee shop couldn't be more helpful
At age 69 my first experience of…
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on company website for me to order from home. The Fiji long padded coat in Olive quickly arrived and fulfills everything I need, is also gorgeous quality and style, getting many admiring glances.
Excellent service
Excellent service whilst returning some of the tops I returned to the Hull store.
Excellent all round customer service
Excellent all round customer service. Ordering online easy to use. Click and collect at store very good and quick. Had to return due to size not fitting but very easy to do instore. Excellent all round customer service.
May use AI-assist with repliesRead more
Amazing service young lady realising…
Amazing service young lady realising that I could find what was after actually taking the time to locate it for me & also helping me find the right hoodie that my partner had seen online

Reply from Superdry - Hull
Fast free delivery as item was out of…
Fast free delivery as item was out of stock in store

Reply from Superdry - Hull
Amazing value for money
Iv have a superdry jacket had it years, and it's amazing,iv got my partner 1 for a Christmas present.
Viva Julian
Arrived promptly. My purchase more than lived up to expectations. Great quality. Viva Julian!

Reply from Superdry - Hull
Awesome service at St Stephen’s Hull
Me and my daughter arrived close to closing time and the lady shop assistant who helped us was amazing! We experienced help from her like no other shop would offer in this day and age. I asked for a specific product, which turned out unavailable at this store but the lady found a fantastic alternative. Upon paying for the item it turned out to be damaged, I was instantly notified by the assistant and an another item was already in the pipeline for us to purchase. Other shops would have let us purchase this damaged product without us knowing and let us make our way home. The shop assistant was absolutely brilliant, she was so friendly, relaxed and extremely helpful and because of her I will be a returning customer. Thank you so much for your honesty. Faith in humanity restored.

Reply from Superdry - Hull
I am deafness I said thank you and I…
I am deafness I said thank you and I happy clothes

Reply from Superdry - Hull
Excellent quality garment
Excellent quality garment. Fabulous design with contrasting logo.
The staff are always helpful to you staff great you when you walk through the door straight away .
The staff are always helpful to you, and they go out off there way to make sure you have got what you wanted.
Although the item I purchased was not…
Although the item I purchased was not right for my grandson I was very pleased with the staff who I dealt with in the store.

Reply from Superdry - Hull
Good helpful knowledgable store service…
Good helpful knowledgable store service (but appeared short staffed) Good on line delivery via on line
Staff are always helpful and polite
Staff are always helpful and polite,
Clothes are always a lovely quality material 👌
Faultless service
I visited my local store to buy a coat I had been eyeing up for a while. Received a friendly welcome just as I walked through the door. Had a few try ons but the coat I wanted was not in store. I went to a member of staff who checked the back for me but we ended up ordering it there and then on the staff iPad (which gave me free shipping!) and she was super helpful with ordering this. It came by Evri which was excellent for me so I could order it to a pick up point. The coat I ordered is absolutely brilliant, gorgeous material, well-made and very good value for money. It will last me years!
Very very pleased with the overall service and would recommend this store to everyone who is thinking of making a purchase.
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