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Superdry - Inverness Reviews 

185
TrustScore 4.5 out of 5

4.7

Unit 15-16, East Gate Centre, IV2 3PP Inverness, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant Friendly helpful staff. Nothing is too much trouble for them. Clean tidy well organised store. Great selection of sizes. Clean roomy changing rooms. Definitely will be visiting again soon.... See more

Rated 2 out of 5 stars

So had to order item on line as no stock in the shop... Received the product.. The polo top looked tired, washed out and looked a size 8 not a size 14, Im a size 12, but the assistant said the are... See more

Rated 5 out of 5 stars

We shopped in the Inverness store. There, we were helped by Ellie. Ellie is a superb representative of Superdry. She couldn’t have been more patient and helpful. If she was my employee I would be e... See more

Company replied

Rated 5 out of 5 stars

Excellent stocked shop in Inverness friendly staff and relaxed atmosphere.. Bought the Everest woman’s puffa coat £160 and compared to M&S version at £99 , it is in a different league for quality, des... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Inverness

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 15-16, East Gate Centre, IV2 3PP, Inverness, United Kingdom

  • 01463 241490

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

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4.7

All reviews

(185)

14,023 reviews in the last 12 months

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Rated 4 out of 5 stars

All good but delivery to the store for…

All good but delivery to the store for collection was 2 days late from stated. Otherwise no issues.

June 21, 2024
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Reply from Superdry - Inverness

Hello,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so thank you for your comments about our Inverness store.

Thanks for shopping with us and for taking the time to leave a review. We use all feedback to learn and improve.

Superdry Team

Rated 1 out of 5 stars

Sizes are all out

Sizes are all out. Material is non existent. Just shows why they are going out of business.

June 9, 2024
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Reply from Superdry - Inverness

Hi there,

Thank you for sharing your feedback with us.

We endeavour to give our customers a really positive experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time.

Thanks again for taking the time to leave a review. We really appreciate all feedback.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

A great experience 😁

They never had the correct sizes in the colours of T Shirts I was wanting so they offered free post to home with all correct colours and sizes . 3 days all done and delivered to the Highlands of Scotland so all good by me , Nice 1 Superdry

April 26, 2024
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Reply from Superdry - Inverness

Hi Cathrine,

Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,

Superdry Customer Care

Rated 5 out of 5 stars

Great experience.

I needed to return trousers which didn't fit me. The cashier was SO very helpful, he made the transaction very easy. I found other trousers I liked, plus a top for my daughter.
I love coming into this shop - which isn't often as we live in Orkney. It is well laid out, neat and tidy and well presented, with happy welcoming staff.

April 9, 2024
Rated 5 out of 5 stars

Speedy efficient serve

Speedy efficient serve , well finished jeans and a really helpful cheerful member of staff in Inverness when I had to return something - I have never shopped with you before but I would shop there again

March 25, 2024

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