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Superdry - Leeds White Rose Reviews 

256
TrustScore 4.5 out of 5

4.6

4a Lower Level, White Rose Shopping Centre, LS11 8LL Leeds, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Quick delivery to the store. Seamless service overall. When I went into the store I had to wait at the counter while the two assistants were just chatting amongst themselves while it was clear I w... See more

Rated 5 out of 5 stars

I always buy Superdry I love all their hoodies and have them in different colours, this time i bought the jacket so far it lovely.no issues and it has a 12 month warranty on the zip. Great colour and... See more

Rated 5 out of 5 stars

Amazing service at Leeds White Rose. Returned an online order, as sizing was too small. Gentleman offered to order a size up, posted to my home free of charge. Was expecting to walk away with a refund... See more

Rated 4 out of 5 stars

I went down to local store inquiring about an item online & they ordered it for home delivery, i would rate 5 stars but on an order of 3 items ordered just before had security tag still attached, whic... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Leeds White Rose

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 4a Lower Level, White Rose Shopping Centre, LS11 8LL, Leeds, United Kingdom

  • 01132 712104

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.6

All reviews

(256)

13,732 reviews in the last 12 months

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Rated 5 out of 5 stars

Always excellent service

Always excellent service, I can also get Blue Light discount instore, which many stores only do online.
Quality of goods is great, meaning the items I purchase last a long time

July 22, 2025
Rated 5 out of 5 stars

Sisters are doing it for themselves

I bought myself the hoody from superdry and my sister liked it so much that I went on to buy her one too. It's excellent quality as to be expected from Superdry. I bought them online and the service was second to none. The hoody arrived super fast along with being really well packaged.

July 3, 2025
Rated 3 out of 5 stars

Server experience

The clothes were exceptional as always. However at the till my server told me she would apply my 10% student discount and then when I got home and checked the receipt it turned out that she hadn’t.

June 11, 2025
Rated 5 out of 5 stars

Friendly service

Friendly service. I made a purchase and had to go back in to the store to change the size, but I forgot my receipt - was happy to still be attended to in a frienly manner and leave with what I needed.

April 18, 2025
Rated 1 out of 5 stars

Bought a pair of grey gindle shorts at…

Bought a pair of grey gindle shorts at £39.99 on 14/04/25 washed them for a weekend away. I then noticed on 15/04/25 when i went to iron them that the material is frayed down to hole. Obviously because I washed them they’re not interested in a return. I could understand if it was a week later but it was the next day. Apparently my washing machine will of done it. Strange how it’s not damaged any other clothes I have. I Spend £100’s if not £1000’s of pounds in these shops every year. I will definitely not be buying from this company again and take my business elsewhere.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Refund

“I recently purchased a coat at the Bradford branch of Superdry. I decided to return it as it was too big. The coat is still in like-new condition, and I showed the receipt to the staff. However, the store associate refused to accept the return, despite the fact that the coat was hardly worn and is essentially brand new. I believe this situation is unfair, especially as I have a 28-day return receipt , and wearing it twice shouldn’t be an issue. I would greatly appreciate further assistance in resolving this.

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

I went to return it

I went to return it, there is no option in the shop, it is very annoying, then I paid for it and it was returned with less than I paid. It has been very painful for me and my money has been wasted.

February 6, 2025
Rated 5 out of 5 stars

Amazing staff, well laid out shop, great experience!

Saw some cargos online and wanted to buy them in store, couldn’t find them so went to an employee- she was very kind and explained that they were only available online but they had similar ones in store that I could try on to get the right size for the online ones- I ended up loving the in store cargos and bought both pairs! She was very helpful and kind and the lad on the tills was really nice too, they accept UniDays and it was a very nice in store experience!

December 29, 2024

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