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Superdry - Liverpool Reviews 

243
TrustScore 4.5 out of 5

4.7

MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... See more

Rated 5 out of 5 stars

Super dry is a good clothing company I used the website for years and not once have I ever been let down.

Rated 1 out of 5 stars

Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... See more

Rated 5 out of 5 stars

Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Liverpool

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, United Kingdom

  • 01517 077733

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.7

All reviews

(243)

13,407 reviews in the last 12 months

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Rated 5 out of 5 stars

Really friendly and helpful staff!

Really friendly and helpful staff who couldn’t do enough to assist and also made our little dog feel welcome! Bought a pair of jeans and a top and now have another pair not available in store, on order.
Thanks Andy and to the other lass whose name we didn’t get.

May 8, 2022
Rated 5 out of 5 stars

Superquick!

Superquick!
Went to the Liverpool One Store on Good Friday and saw a lovely hoodie. Unfortunately they didn't have my size (XXL). That evening I decided to order the hoodie online. Amazingly it arrived the next day and it was free delivery with a bonus 10% discount online purchase. Very impressed. I have now also purchased a pair of the vegan range of trainers.

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great service....

Bought a pair of superdry shoes from the store, manger was really helpful getting my sizes... however pair I really wanted wasn't available so i had to order it. Only took day to come, following day got text to pick them up. Girls behind counter where helpful, polite. Its a pretty chilled out environment, i like shopping there.

March 20, 2022
Rated 5 out of 5 stars

Proud to be shopping at Superdry

I very pleased with everything I’ve bought from Superdry. It’s a great store. Staff are always approachable and I like their kindness. These a huge list of things I still want to buy.

January 20, 2022
Rated 5 out of 5 stars

Brought a jacket at the superdry store…

Brought a jacket at the superdry store in Liverpool, served by a very kind and helpful young lady. The jacket was not available in store, the lady assisted me with the purchase on line and was delivered at the specified time. Excellent service will definately reccomend to anyone. Thank you superdry.

December 7, 2021
Rated 1 out of 5 stars

I bought the item and was faulty and…

I bought the item and was faulty and ripped emailed the team for a response but no1 has contacted me.

Need to raise complaint via ceo to get this resolved

December 3, 2021
Superdry - Liverpool logo

Reply from Superdry - Liverpool

Hi SI, thanks for taking the time to share your feedback with us. If you would like to contact myself at the Liverpool store on 0151 707 7733 i wil aim to assist in resolving you issues asap.
Thanks
Andy ( Store Lead )

Rated 5 out of 5 stars

The speed of delivery was excellent

The speed of delivery was excellent, the jacket was very good quality and what i expected, unfortunately it did not fit at all, I ordered a 3XL and the jacket would not even meet, it was for my brother but my husband who is only a large size ended up paying for it, I would say either the wrong label was put in it or your size guide do not match the actual size.

November 29, 2021
Rated 5 out of 5 stars

Great service

Went to store unfortunately they did not have my size so a young lady bought over an iPad and ordered to the house. It arrived in 2 days the coat was great and so was the service!

November 27, 2021
Rated 5 out of 5 stars

Excellent sales assistant in Liverpool

We have been in this store 3 times recently twice for purchases and once for returns for a larger size. On each occasion we were served by Andy who was excellent. His customer service was second to none, nothing was too much trouble for him, an excellent employee for your store in Liverpool, we wish all shops had sales staff with Andy's customer care attitude. The only down side is that the Liverpool shop does not stock the larger sizes.

November 23, 2021

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