Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... See more
Location
Switch locationMSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB
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See what reviewers are saying
Super dry is a good clothing company I used the website for years and not once have I ever been let down.
Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... See more
Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... See more
Company details
About Superdry - Liverpool
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, United Kingdom
- 01517 077733
4.7
Excellent
243 reviews
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Andy was really helpful and friendly
Andy was really helpful and friendly. Thank you.
December 21, 2022
All came in time
All came in time
Well packaged
As expected
Brilliant
Merry Christmas
December 14, 2022
We had a store visit to buy a jacket it…
We had a store visit to buy a jacket it was a great fit so wanted to purchase two they only had one in stock so supported us to buy on line for a home delivery which was perfect less to carry home and perfect jacket just what my husband had been looking for
December 10, 2022
Good quality clothing at an affordable…
Good quality clothing at an affordable price. At 5ft 10, of muscular build, Medium always my size 👍🏻
November 25, 2022
Fast efficient online delivery service
Fast efficient online delivery service. Dress was good quality although had to be returned due to fit. Returned to local store which provided a friendly, efficient and fast service.
November 2, 2022
easy to order was delivered quickly…
easy to order was delivered quickly returned one item to store as ordered two. the store return was easy and the sales assistant was excellent very friendly smiley and a credit to your business
October 15, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Regarding feedback about received product
Hi,
I have received a damaged used product,I am very disappointed on this,if you can do anything on this,please help
Regards
Bharath.
September 28, 2022
Reply from Superdry - Liverpool
Hi Bharath,
Thank you for taking the time to leave a review. We endeavour to give our customers a really positive experience, so we're really sorry that we didn't do the right checks before your order was sent out to you. We have sent you an email to request further information so that we can get this resolved. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry
Polite and helpful staff
Very impressed with the helpfulness and politeness of the staff in this store. Excellent customer service and these comments were reiterated to my friends and family.
September 23, 2022
Very pleased with my daughters jacket
Very pleased with my daughters jacket. She loves it. Fantastic quality.
September 16, 2022
Iovely helpful staff everytime i visit…
Iovely helpful staff everytime i visit the liverpool 1 store. Bought stuff in store&also staff ordered jumper on line in store in my size delivered to my door.
September 14, 2022
Having seen the coat I wanted online
Having seen the coat I wanted online, I visited the store. Item was not in store, so a store colleague offered to order me one with free delivery.
It arrived quickly.
September 13, 2022
Excellent service in store assistant…
Excellent service in store assistant very helpfull
August 29, 2022
Amazing experience- really love the…
Amazing experience- really love the store and online ordering process
September 1, 2022
the best store I buy hoodies and coats…
the best store I buy hoodies and coats its everything is perfect.
August 2, 2022
Reply from Superdry - Liverpool
Hello,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Very happy with my purchase
I’m very happy with my purchase. Great quality products, size mach perfectly, very good customer service online and in the shop. Overall a great experience, l will do it again.
July 8, 2022
Reply from Superdry - Liverpool
Hi Antoanela,
Thank you for taking the time to share your feedback with us.
At Superdry, we do our best to give our customers a positive experience, so it's really good to hear that everything's gone well.
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Bought a really nice treat shirt for…
Bought a really nice treat shirt for summer good price and quick delivery
May 23, 2022
Reply from Superdry - Liverpool
Hi Steve,
Thank you for taking the time to share your feedback with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Superdry Care
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