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Superdry - Liverpool Reviews 

243
TrustScore 4.5 out of 5

4.7

MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... See more

Rated 5 out of 5 stars

Super dry is a good clothing company I used the website for years and not once have I ever been let down.

Rated 1 out of 5 stars

Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... See more

Rated 5 out of 5 stars

Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Liverpool

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, United Kingdom

  • 01517 077733

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.7

All reviews

(243)

13,348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful staff when purchasing…

Extremely helpful staff when purchasing and collecting order.
Especial praise to young man who let my granddaughter pick up my new shirt after a rambling phone call from me with order reference details.
Sorry not able to remember his name

March 30, 2023
Rated 5 out of 5 stars

Great quality!

The items I bought are very good quality and the service i received was very good. I am a big fan of Superdrys products so they never disappoint me, would recommend to others.

April 14, 2023
Rated 3 out of 5 stars

I love super dry

I love super dry . but it’s hard to try and find my size . All sizes are smaller than normal uk sizes . Like I’m a large in normal uk size .. a large size in your shop is an XXL which you don’t have much of . In a coat size will be XXXL which yous don’t have that size at all . 😕

March 12, 2023
Rated 5 out of 5 stars

Great!

Lovely retail staff, very friendly & helpful, great in store ambience. Excellent product, well done & thank you!

February 11, 2023
Rated 5 out of 5 stars

The Best Superdry

Top notch store, lots of stock and seasonal items available. Sometimes a flash sale on and discount items in the back always good to have a root through it!

February 10, 2023
Rated 1 out of 5 stars

Shocking customer service and support

Shocking customer service and support.
Still heard nothing.
EVRI reported my parcel damaged. Passed it back to Superdry washing thier hands on it and Superdry are impossible to contact. Strange how quick they are to take your money though at time of purchase.

January 11, 2023
Rated 5 out of 5 stars

Faultless service

Love the jacket, really warm and cosy. Good value. Had a small rip on receipt via transit damage and replaced on the spot. Cannot fault them! Great!

January 9, 2023

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