Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... See more
Location
Switch locationMSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB
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See what reviewers are saying
Super dry is a good clothing company I used the website for years and not once have I ever been let down.
Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... See more
Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... See more
Company details
About Superdry - Liverpool
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, United Kingdom
- 01517 077733
4.7
Excellent
243 reviews
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Staff were friendly and helpful and my…
Staff were friendly and helpful and my dog was allowed in the shop. I bought a coat and staff were able to answer my questions about it. I did not receive the promised email receipt though.
December 2, 2023
Great Instore experience
Store very well merchandised and easy to find products. Check out staff very polite and calm for time of year.
December 5, 2023
Lots of choice and great quality…
Lots of choice and great quality clothing lovely staff
November 29, 2023
Smooth and swift service in Superdry
Smooth and swift service in Superdry.
Purchased a coat and footwear and staff were helpful, friendly and efficient and the coat is VERY warm!
November 28, 2023
Home delivery from in-store.
Ordered a shirt in a colour that wasn't available in my size in-store and it was delivered to me a few days later, with no added postage costs. Great.
November 17, 2023
Fantastic quality and lovely staff
Great store. The staff couldn't be anymore helpful. Products are high quality. Highly recommended
November 13, 2023
Item I wanted to purchase wasn't…
Item I wanted to purchase wasn't available in store so assistant offered to check on line for me and ordered for me to be delivered to home address. Very helpful and polite.
November 3, 2023
May use AI-assist with repliesRead more
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Reply from Superdry - Liverpool
Hi, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards Superdry Care
Excellent
Excellent service when exchanging an online bought coat for a different size. Many thanks!
September 25, 2023
Great serviceParcels arrived on time and where…
Parcels arrived on time and where correct.The staff very helpful.
August 2, 2023
Lovely staff.
I ordered on line to pick up at store in Liverpool one. and had no problems doing this, the staff are lovely too the only downside in my opinion is the music it’s awful I don’t know how the staff can listen to that all day as I couldn’t wait to get out.
July 20, 2023
Great delivery and back pack ready for…
Great delivery and back pack ready for the start of the school term .
July 19, 2023
perfect fitting
July 20, 2023
I like these mark and I now he from…
I like these mark and I now he from long time superdry is my favourite one
July 8, 2023
Great quality
Made up My superdry belt great quality and fits perfect. I ordered from catalog in shop it arrived within 48hrs. Very happy
July 1, 2023
Reply from Superdry - Liverpool
Hi, We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
I always swear by superdry sliders…
I always swear by superdry sliders there the most comfiest footwear around
June 9, 2023
Reply from Superdry - Liverpool
Hi Esther, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we really appreciate your valued comments. Thanks again for the review. We really appreciate it.
Absolutely Love superdry!
Absolutely love superdry, great quality products with great designs very epic.
June 7, 2023
Reply from Superdry - Liverpool
Hi Amanda, We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers and your great comments. Thanks for shopping with us, we appreciate it!
Amazingly quality just love Superdry…
Amazingly quality just love Superdry for sports & casual wear . Even better when I can get a good sale price !
May 1, 2023
Reply from Superdry - Liverpool
Hi Pauline, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Online Order
I ordered online as the shop in Liverpool did
not have the item in stock. They tried to order online for me but, could not get their system working. I then went outside the shop and ordered them online on my phone. Delivery timescale very good, but not good that shop could not order them for me.
May 3, 2023
Reply from Superdry - Liverpool
Good Morning,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really sorry that we didn't meet your expectations on this occasion. We have taken on board your feedback.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards
Superdry Customer Service
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