Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... See more
Location
Switch locationMSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB
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See what reviewers are saying
Super dry is a good clothing company I used the website for years and not once have I ever been let down.
Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... See more
Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... See more
Company details
About Superdry - Liverpool
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, United Kingdom
- 01517 077733
4.7
Excellent
243 reviews
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Quick easy and simple
Quick easy and simple.
Staff at the shop were nice and friendly
December 27, 2023
Friendly service
Return an item which was to long but they exchanged it for another no problem was very helpful and friendly
December 19, 2023
There was confusion re how long…
There was confusion re how long delivery would take. So I had to buy another in store. Process was not made clear by staff in shop, item was returned by staff then I was notified... confusing. Brill products though
December 18, 2023
Good allround
December 18, 2023
Friendly staff at the Liverpool store
Friendly staff at the Liverpool store, they let me try on the jacket before I left the shop to make sure it fit. Nice quality coat, true to size. Happy to get it in the sale
December 18, 2023
I went into the Liverpool store and…
I went into the Liverpool store and asked if they had a certain size. Went to look. I had a Quick Look online and they didn’t do it in size. Girl came back. Told girl they were half price (sale) online. Was told I’d have to buy it online and I could get free delivery to the store (I live 2 hours away). I said I’d order it online as they can’t match it.
Couple of hours later went back to double check the colour of the coat (so I could order online) and the coats were being reduced! Told the lad doing the reducing about what happened before and he said they could’ve honoured it as it’s live online! That lad was really helpful and knowledgeable about his job. The other staff not so much and lost £170 sale
December 20, 2023
Offers available and helpful staff
December 19, 2023
Finding the sweater
The lady that helped me was so helpful. I couldn't find a sweater in the store and she was bipping through out the store to find it with the pistol machine.
Then she had to take it off the mannequin, and not once she made me feel bad about it. Amazing customer service.
December 19, 2023
Received email and pick up was very…
Received email and pick up was very straightforward
December 5, 2023
Great customer service
Amazing service. Usually buy in store but done click and collect for the first time here and was super quick and easy! Friendly staff, nice place to shop.
December 14, 2023
Friendly and helpful
The staff were very friendly and helpful and I soon found what I was looking for.
December 10, 2023
Helpful Staff at Liverpool store.
Staff were very helpful in the store. Didn't have my size so he ordered on his tablet for it to be delivered to my home. Also got 20% off.
November 30, 2023
Zero personal touch.
The young lady who saved me had zero interest in me as a person. On a Saturday 2weeks before Xmas there seemed to be no assistants on the shop floor. Maybe they just blended in well with the rest of us. Good product though.
December 12, 2023
Best choice of quality hoodies on the…
Best choice of quality hoodies on the high street. (Liverpool 1) I’m old fashioned, like to try item & feel touch materiel rather than read description. Excellent shopping experience, no sales pressure but staff approachable & helpful when requested assistance. Plenty of mirrors on shop floor to pop hoodies on rather than use changing room. Love sustainability ethos ⭐️
December 7, 2023
A man was very helpful and helped me…
A man was very helpful and helped me with my purchase
December 7, 2023
Great service
The staff were very helpful sourcing a smaller coat and ordering it for me. Then the coat was delivered earlier than expected.
November 28, 2023
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