Great customer service in the Livingston branch! There were delays with an item that hadn’t been in stock and was being posted to us. However, the store managed to sort out a speedy refund and provi... See more
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The shop was nice and tidy, super organised. There was a nice ambience about the store. It was very quiet and there were not many people around, I was there after lunchtime. I found the custom... See more
Company replied
We ordered two hoodies for my son. They arrived in time but we're too small. We chose replacements and opted to take our returns back to the shop. In the shop my son saw a hoodie he preferred to the r... See more
I ordered the same jacket last week which I had to return to Livingston store as it had faulty studs at the hood which means it can't stud. The girl in the store had put on my receipt that it didn't f... See more
Company details
About Superdry - Livingston
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 337 Almondvale South, EH54 6HR, Livingston, United Kingdom
- 01506 436349
4.8
Excellent
281 reviews
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Great selection and layout
Great selection and layout. As usual outstanding service with a friendly staff member
May 26, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sizing labels too small.
I bought three t-shirts marked with my size but they are all too small. I shall now need to replace with size up from my normal.
April 28, 2024
Reply from Superdry - Livingston
Hello,
Thank you for sharing your experience. We are sorry to hear your normal size isn't suitable. We would advise customers to check our size guide alongside the style e.g. slim, relaxed ect.
Sadly, sizing between different models and brands can vary and seem different.
Superdry Customer Care
The girl that served me was extremely…
The girl that served me was extremely helpful , I had got the wrong size and she was. supportive in changing my item to the size I needed, she was pleasant and friendly, and very professional during my visit to your shop.
April 6, 2024
Friendly staff
Have bought many items from Livingston store and the staff are always helpful and friendly.
The Livingston store always has a good selection and is well laid out
March 8, 2024
Excellent service from the sales girl…
Excellent service from the sales girl in Livingston shopping centre , she refunded me a jacket and then ordered another one online delivered to my door
February 21, 2024
Livingston store
Staff in Livingston store were so helpful and really went out if there way to help find exactly what I was looking for. Lovely store and we will definitely be back in shopping soon 😁
February 11, 2024
Helpful friendly staff
February 13, 2024
Great quality product at good prices
Great quality product at good prices , staff polite and responsive
February 3, 2024
Good quality hat and fit
Good quality hat and fit, nice thick soft material in a great neutral colour. Quick next day delivery, collected from in store.
January 14, 2024
Lovely helpful staff and shop floor was…
Lovely helpful staff and shop floor was spotless
January 19, 2024
Liked the grandad type top for my…
Liked the grandad type top for my husband and I got a sort of tank top with American diner on it. Really soft fabric and good price.
January 17, 2024
Timely delivery. Helpful no hassle service
We ordered two hoodies for my son. They arrived in time but we're too small. We chose replacements and opted to take our returns back to the shop. In the shop my son saw a hoodie he preferred to the replacements we had chosen on line. The sales assistant updated everything online without any fuss and was really pleasant.
January 2, 2024
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