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Superdry - Meadowhall Reviews 

344
TrustScore 4.5 out of 5

4.6

Meadowhall Centre, S9 1EP Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Have 3 of these tops in different colours Really lovely fabric and very flattering fit Highly recommend , look great with jeans and linen trousers

Rated 2 out of 5 stars

Me and my b/f came to the Meadowhall store to look at some jumpers he had seen previously. So we was looking at the two he liked and had a man who i think was the manager and two sales Assistants l... See more

Rated 4 out of 5 stars

I was sent me link to an item on a Christmas list and I thought I would buy it whilst out shopping (to keep our dwindling shops going) only to be told there was no such thing as Black Friday in store... See more

Company replied

Rated 5 out of 5 stars

I previously gave a bad review regarding Evri and the head office email not being very responsive. However today I spoke to someone in branch who was sooooooo helpful and she could not have done more... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Meadowhall

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Meadowhall Centre, S9 1EP, Sheffield, United Kingdom

  • 01142 568859

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

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4.6

All reviews

(344)

13,859 reviews in the last 12 months

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Rated 5 out of 5 stars

Just want to give a big shout out to…

Just want to give a big shout out to the female sales assistant with the hat, at the Meadowhall shop, thank you so much for your help and exchanging my jumper really appreciate it ❤️

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Items I bought are all for Christmas…

Items I bought are all for Christmas presents so obviously can’t review the items but I can review the staff who were helpful courteous and went above and beyond for me ..:
Meadowhall Sheffield Store …:

December 4, 2024
Superdry - Meadowhall logo

Reply from Superdry - Meadowhall

Hello,

We appreciate you taking the time to share your positive experience.

It's wonderful to hear that our staff went above and beyond to assist you with your Christmas shopping. We strive to provide excellent customer service and are glad you found our team helpful and courteous.

We hope you have a lovely Christmas,
Superdry

Rated 5 out of 5 stars

Love superdry everything about them…

Love superdry everything about them from gloves to coats bags hoodies

December 4, 2024
Superdry - Meadowhall logo

Reply from Superdry - Meadowhall

Hello,

Thank you for your kind words and positive review.

We're thrilled to hear you love our products, from gloves to coats and everything in between. We appreciate your support and hope you continue to enjoy our brand.

We hope you have a lovely Christmas,
Superdry

Rated 4 out of 5 stars

Shame the shops are unable to offer the same prices as online

I was sent me link to an item on a Christmas list and I thought I would buy it whilst out shopping (to keep our dwindling shops going) only to be told there was no such thing as Black Friday in store and if I wanted the discount I should shop online! Given that it was 30% off I wasn’t going to turn it down so ordered whilst standing outside the shop to receive a couple of days later.
Shame you don’t value your shops to give them the ability to offer what’s on your websites!

November 24, 2024
Superdry - Meadowhall logo

Reply from Superdry - Meadowhall

Hello,

We understand your frustration with the inconsistency between our online and in-store offerings.

We strive to provide a seamless shopping experience across all channels, and we apologize that this was not the case in your experience. We appreciate your support of local businesses and your efforts to shop locally. We value your feedback and will use it to improve our future offerings.

We hope you have a fantastic Christmas,
Superdry

Rated 5 out of 5 stars

Fantastic staff in-store In helping me…

Fantastic staff in-store In helping me with my issue with my jacket and very quickly resolved it form me. My original jacket I had purchased had a faulty zip and in-store staff help me and was able to order a replacement the same day via the website. Can not thank them enough makes me come back to superdry over and over again due the excellent service I receive every time I shop with yourself

November 8, 2024
Rated 5 out of 5 stars

Friendly

Friendly, helpful staff, wide range of items, good stock, pleasant shop

November 14, 2024
Superdry - Meadowhall logo

Reply from Superdry - Meadowhall

Hello,

Thank you for reviewing your shopping experience at our Meadowhall store.

At Superdry, we want our customers to have a really positive experience, so we're happy to read your positive comments.

Thank you for shopping with us. we really appreciate it.

Superdry Team

Rated 4 out of 5 stars

Staff were really helpful

Staff were really helpful.
The store was quite crowded with clothes so wasn’t the easiest to find items in. But I tried on a number of coats and found one I felt was right.
I had previously owned a super dry coat but hadn’t had the best experience. But still hoped for the best. The staff were really helpful and I raised me concerns with them and they assured me it shouldn’t happen again but to comeback if it did.

So far I love my jacket and have worn it loads so fingers crossed :)

November 5, 2024
Superdry - Meadowhall logo

Reply from Superdry - Meadowhall

We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.

Kind regards,

Superdry Customer Care

Rated 5 out of 5 stars

Over and above service

I made a purchase from a store and stupidly forgot to use a discount voucher I had received from superdy.So I contacted customer services and asked if I could use it retrospectively...they where amazing and arranged a refund to cover the said discount..absolutely great service..its rare these days to receive such good service. They will definitely be my first choice store from now on...well done superdry!

November 1, 2024
Rated 5 out of 5 stars

Helpful assistant in store.

Ordered parachute pants online.
Way too big!
Rang Meadowhall Store.
Spoke to Will, who helped me choose a different style in store.
Ended up costing me double the original pair, but found Will really helpful.

October 26, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, also fab coats. I will always choose super dry as they are made to last and the quality is excellent. A little bit pricey but well worth the money.

October 23, 2024
Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, very helpful and informative especially with the exchange process.

October 19, 2024
Superdry - Meadowhall logo

Reply from Superdry - Meadowhall

Hello,

Thank you for sharing your 5 star review with us.

At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Meadowhall store.

Thanks so much for shopping with us, we really appreciate it.

Superdry Team

Rated 5 out of 5 stars

I bought a fab coat

I bought a fab coat, exactly the length I wanted. I found it online but wasn’t sure what size to order so we went to the shop. The lovely girls that served me gave me 10% off as per the email so I bought it there and then.

September 30, 2024

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