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Superdry - Milton Keynes Reviews 

374
TrustScore 4.5 out of 5

4.7

Unit SU15/16 Midsummer Place, MK9 3GB Milton Keynes, GB


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See what reviewers are saying

Rated 2 out of 5 stars

The product quality is good. However. the store assistant told me my item would be delivered the next day. 4 days later still not here. Customer service (no telephone help just online chat) then te... See more

Rated 5 out of 5 stars

I was looking for a men bomber jacket as a gift for my friend. As soon as enter the shop in MK Shopping center a lovely lady asked me if I need help. I did mention about bomber jackets and her confid... See more

Rated 5 out of 5 stars

Went into Superdry, Milton Keynes and was very impressed with the quality, colours and selection of mens clothing. Purchased 4 shirts, not cheap, but better to pay for something that looks good and b... See more

Rated 5 out of 5 stars

As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store. The lady serving us on our most recent visit... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Milton Keynes

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit SU15/16 Midsummer Place, MK9 3GB, Milton Keynes, United Kingdom

  • 01908 605126

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

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4.7

All reviews

(374)

13,486 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a shirt on sale that had a…

I bought a shirt on sale that had a hole on the left sleeve when I came back the next day I was informed that I couldn't return it because it wasn't covered by your stupid policy because it wasn't on the seams so I told the salesperson to throw it in the trash and I left the store that's just no way to treat a customer

February 22, 2025
Rated 5 out of 5 stars

I purchased a few items of clothing…

I purchased a few items of clothing including a warm Everest coat and the girl on the till and manager were really patient with me and helped me on what I was looking for.
Great clothing well made you get what you pay for. I would recommend Superdry and the Milton Keynes store

January 30, 2025
Rated 1 out of 5 stars

Felt offended

I recently visited the Superdry store and had an unfortunate experience with a staff member. While I understand that everyone has their personal circumstances, I was disappointed when I tried to return a jacket and was told by a pregnant staff member that she couldn’t process the return. I noticed that she smelled strongly of food and herbs(she herself stated that,she is pregnant )which made me feel uncomfortable in the situation. I fully understand that pregnancy can affect people's sense of smell, but it did impact my experience and left me feeling unsettled.
I visited the Superdry store with the intention of exchanging a jacket and buying a new t-shirt and jacket. However, I ended up feeling really uncomfortable due to the behavior of a staff member. She smelled strongly of food and herbs, which made me uneasy. I was concerned that if the new items didn’t fit my husband, she might refuse to accept the return, especially after the way she handled my previous return.

I had already taken a refund for some other items, which were in the same packaging as the jacket I wanted to exchange. While the staff member processed that return without issue, I couldn’t shake the feeling that I might face problems again if I needed to return the new jacket. This made me feel extremely upset and offended, and I decided to leave the store without purchasing anything.

It’s important that staff are mindful of how they interact with customers, as this experience really soured what could have been a pleasant shopping trip.

January 30, 2025
Rated 5 out of 5 stars

Super jacket !

I purchased an item online but didn’t fit very well, exchanged it at store. Made very easy ! Friendly staff

January 30, 2025
Rated 3 out of 5 stars

I like it BUT…..

I like Superdry very much, good design, good cutting, and good material so I bought a jacket for my partner’s birthday. Unfortunately, it does not fit my partner. His size is 3XL but Superdry 3XL is absolutely not standard 3XL. It's just like 2XL.

December 28, 2024
Rated 5 out of 5 stars

Relaxed T-Shirt

It is a good product, originally I ordered the wrong size using online for my brotherinlaw. I decided to change the product by returning my original order to the Superdry shop in Milton Keynes, they were very helpful. I was able to exchange the wrong sized product very quickly for the righty size.

December 30, 2024
Rated 5 out of 5 stars

Quality items, great service

Easy to purchase several quality items, with fast delivery. Had to return one item due to trouser length being very very long. Returned in store and refund processed very quickly indeed.
Good service all round

December 30, 2024
Rated 1 out of 5 stars

Order was delivered on 2nd January

Order was delivered on 2nd January, took the tag off as it was a gift(still got it), fitting wasn’t good, got return label from online portal, went to Milton Keynes superdry store, manager was very rude he refused to take the return and told me to contact customer service, waste of time, will never buy from this brand again, they hire staff without basic ethics. Poor service!

January 5, 2025
Unprompted review
Rated 4 out of 5 stars

Always a pleasure to shop at Superdry…

Always a pleasure to shop at Superdry shop assistants are helpful and very polite

December 10, 2024
Superdry - Milton Keynes logo

Reply from Superdry - Milton Keynes

Hello,

Thank you for your kind words about our shop assistants.

We're thrilled to hear that you had a positive experience and that our team was helpful and polite. We strive to provide excellent customer service, and we appreciate your feedback.

We hope you have a lovely Christmas,

Superdry

Rated 5 out of 5 stars
Superdry - Milton Keynes logo

Reply from Superdry - Milton Keynes

Hello,

Thank you for sharing your feedback with us.

We're delighted to hear that you had a positive experience with our staff. We always strive to provide excellent customer service, so we appreciate your kind words.

Kind regards,

Superdry

Rated 5 out of 5 stars

always lovely fitting…

Lovely staff an always lovely fitting items

December 3, 2024
Superdry - Milton Keynes logo

Reply from Superdry - Milton Keynes

Hello,

Thank you for your kind words!

We're so pleased to hear you had a positive experience with our staff and products. We strive to provide a welcoming and enjoyable shopping experience for all our customers.

Thank you again,

Superdry

Rated 5 out of 5 stars

Great choice and great product

Great choice and great product

November 14, 2024
Superdry - Milton Keynes logo

Reply from Superdry - Milton Keynes

Hello,

We appreciate you sharing your feedback about our Milton Keynes store.

We always aim to offer the best service and products to our customers every time, so we're really pleased to read your great comments.

Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.

Superdry Team

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