The product quality is good. However. the store assistant told me my item would be delivered the next day. 4 days later still not here. Customer service (no telephone help just online chat) then te... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was looking for a men bomber jacket as a gift for my friend. As soon as enter the shop in MK Shopping center a lovely lady asked me if I need help. I did mention about bomber jackets and her confid... See more
Went into Superdry, Milton Keynes and was very impressed with the quality, colours and selection of mens clothing. Purchased 4 shirts, not cheap, but better to pay for something that looks good and b... See more
As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store. The lady serving us on our most recent visit... See more
Company details
About Superdry - Milton Keynes
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU15/16 Midsummer Place, MK9 3GB, Milton Keynes, United Kingdom
- 01908 605126
4.7
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great smooth experience of buying from…
Great smooth experience of buying from the super dry shop , the size wasn’t in the shop but the assistant I was dealing with ordered it for me & was delivered with in 2 days
August 21, 2024
The shop assistant was happy chatty and…
The shop assistant was happy chatty and helpful
August 20, 2024
Would recommend
Excellent service, helpful staff, great atmosphere of the shop environment, products of very good quality
August 16, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had amazing experience with super dry…
I had amazing experience with super dry -MK staff. I had lost the receipt and want to refund the cloths. I bought the clothes from Oxford showroom. Manger on duty phoned Oxford branch to find out the transaction which was an almost 1 month ago. Once they found the transaction in their system with the details given , I could return the cloths.
July 30, 2024
Reply from Superdry - Milton Keynes
Hello.
We really appreciate you sharing your great feedback with us about your experience in our Milton Keynes store.
We always aim to offer the best service to our customers every time, so we're really pleased they were able to help you.
Thank you for shopping with us, we really appreciate it!
Superdry Team
Great customer service Fast…
Great customer service Fast delivery..Superdry fan...
Come on Superdry ..Get the sales going in the shops as all
the other shops are doing..
Sad to see sales in one corner of Superdry.Milton Keynes
July 23, 2024
Reply from Superdry - Milton Keynes
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Had exactly what I wanted
Had exactly what I wanted. Service was great. Staff was more than friendly.
July 29, 2024
Reply from Superdry - Milton Keynes
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Customer Service is beyond and above to…
Customer Service is beyond and above to make customer happy. I must admit I came with the problem which didn’t have to be solved but they helped me….I always choosing Superdry for quality but if quality won’t satisfy you they will make you happy anyway.
July 10, 2024
Excellent service
The assistant was very helpful , I was looking for a shirt for my son. The assistant helped me to find the size I needed then also showed me more options in the same style so I had plenty to choose from.
July 9, 2024
Always rate Superdry products highly
July 9, 2024
Friendly efficient service.
July 8, 2024
Excellent!
As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store.
The lady serving us on our most recent visit was very fast and superbly efficient as she scanned our many items. Topped off with being a superb example of a top member of staff! Thank you!
June 5, 2024
Lovely staff at the store in Milton…
Lovely staff at the store in Milton Keynes and good quality clothing well displayed
May 30, 2024
Admittedly I bought a sale item but
Admittedly I bought a sale item so was really happy with the price, but still received great customer service from both the shop floor guy and the behind the counter guy. The guy behind the counter was cool and friendly, actually had a laugh with me which I thought was great. Will definitely return
May 21, 2024
Great staff and helpful!!!!
May 19, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.