I went to Northampton branch last Saturday and wanted to buy some items for my husband for our holiday as he was unable to come shopping with me. I had him on a video call as I looked at various items... See more
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I took clothing back for a refund because they were too small. I returned the items the very next day in perfect condition with the tags still on and received £50 short.
I bought a hoodie from the Northampton store. There was an issue with it after 1 wash…we took it back to see what could be done, as I didn’t have the receipt….SCARLETT, the store manager was wonderful... See more
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to... See more
Company details
About Superdry - Northampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU34/36, Grosvenor Centre, NN1 2EB, Northampton, United Kingdom
- 01604 603556
4.4
Excellent
167 reviews
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Unfortunately after week and a half i…
Unfortunately after week and a half i still have not received my order, there is no contact numer to either superdry or the delivery company they use. Spoken over chat and it mean to be sorted. 48hrs later and still no order and no refund either.
March 9, 2022
Amazing service
Amazing coat with perfect fit and high level quality. Keep up the good work.
Thanku
January 7, 2022
Visited the Northampton store for a…
Visited the Northampton store for a long hoodie/ jumper dress for my other half. Found the one I wanted and the assistant kindly modelled it for me to gauge the sizing (as she was a similar size). It was a little small so we ordered it online while I was there and it arrived the following day. My partner is so pleased with it. It's long, warm and top quality. Great service and a great product thanks.
December 29, 2021
Fantastic quality as usual
Both bought from the store and a very quick delivery via the website very good quality clothing 👍🏻
December 25, 2021
Everything was perfect from ordering…
Everything was perfect from ordering item to delivery.
December 14, 2021
May use AI-assist with repliesRead more
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I am very disappointed with my Superdry…
I am very disappointed with my Superdry delivery. Both my son & husband love & prefer Superdry to any other brand and are fastly converting the rest of my very large family - the sweatshirt arrived with no covering at all - NONE -either plastic or otherwise was literally stuffed & I mean stuffed & creased in a brown bag - and the 2 boxer shorts boxes are squashed, damaged & were hanging out box like someone had looked at them and just shoved them back in - I would normally send these back for a re-fund & by rights I should but I am panicking in case I can't replace so near to Christmas - plus I'm classed as vunerable & can't get to the shops physically. Any token of goodwill would be much appreciated, I have spent a fortune with Superdy & have never ever had the need to complain until now.
December 3, 2021
Reply from Superdry - Northampton
Hi Bedelia, thanks for sharing your feedback with us. At Superdry, we always want our customers to have a positive experience. The lack of product covering is part of our mission to become more sustainable so we no longer use unnecessary plastic. As this was an online order i will forward your comments to customer services for investigation so they can feed back to the correct store & courier.
If you would like to tell us more about your experience, please get in touch using customer.care@superdry.com. Thank you.
Excellent service,
October 25, 2021
The best clothes in the world for me
The best clothes in the world for me. quality at the highest level. variety of colors and sizes. I LOVE THIS BRAND SUPERDRY AND THANK YOU WITH JRSTESCIE.
October 18, 2021
My orders arrived on time
My orders arrived on time. I'm also pleased with the excellent quality of my purchase. I've bought 2 sets of bikinis. Staff is also nice and helpful.
August 28, 2021
Absolutely brilliant
Absolutely brilliant love it. So warm and snuggly. Fantastic price as well x
August 25, 2021
Superdry is my favourite shop the…
Superdry is my favourite shop the assistant are very helpful pleasure to come in great clothes well done
July 23, 2021
I found staff very helpful professional…
I found staff very helpful professional nothing was to much trouble I will shop here again
July 18, 2021
Product exactly as ordered
Product ordered and delivered on time, matched description on line perfectly. Regular updates from on line order to delivery, courier was polite and courteous. I would use Superdry service again.
June 12, 2021
Excellent Service
April 5, 2021
I am satisfied with the cooperation and…
I am satisfied with the cooperation and the quality of services
March 28, 2021
Great clothing
March 1, 2021
This was a quick gift for hubby for…
This was a quick gift for hubby for Valentine’s Day and it went down a treat!
February 21, 2021
You keep delivering to the wrong address
February 13, 2021
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