I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... See more

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See what reviewers are saying
I ordered a jacket for my boyfriend as a Christmas present online. After looking every day for the past 3 weeks nearly to see if it has been shipped. All I have gotten is ‘Manifested’. I spoke to cust... See more
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... See more
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... See more
Company details
About Superdry - Norwich
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
401 Chapelfield Road, NR2 1SZ, Norwich, United Kingdom
- 01603 615344
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The assistant found what I was looking…
The assistant found what I was looking for, although the size needed was not in stock it was ordered and delivered to my home very quickly
Really enjoyed shopping in this store
Really enjoyed shopping in this store. Really helpful staff, great quality items. Wanting to return now.....this was by first experience shopping at Superdry.
Staff were friendly and helpful
Staff were friendly and helpful. Found what I needed for a gift.
Swimwear Order
Tried to buy instore but they didn’t have item
So they ordered to my address
I’m terrible for picking for age males…
I’m terrible for picking for age males I gave myself my daughter and the worker a choice to pick for collage 18 male one coat each myself and the worker chose the same coat and that is how we picked which one was gonna be brought made my day so much easier
Excellent service
The staff went out of their way to help us and we’re so just brilliant.
Choice of coats
Choice of coats. Mirrors to use. Staff friendly and helpful. 20% discount a winner.
Friendly staff good knowledge
Ordering and turning item
Ordered a jacket online, and picked up from store, when I got it and tried on, it wasn't what I was looking for. You returned to the store and got a full refund. Everything was very smooth and easy to sort, from the ordering to returning the item. Very pleased with the service.
Fab customer service
Always buy a hoodie this time of year for xmas gift. Shop always full of stock and staff very helpful. Hence why I go back
The website is super easy to navigate…
The website is super easy to navigate and the items are easy to purchase.
Delivery was fast and my items were well packaged and amazing quality. My Fiance and grandson will be having an awesome Christmas. Thank you Superdry.
Lovely shop and great coat as a present…
Lovely shop and great coat as a present but ur losing 1 star for the fact after spending £120 on a coat I got charged 10p for a paper bag then I went primark spend £60 and got 2 free paper bags haha
5 star experience …
I knew what I was looking for and found it easily. And was served at a till by a very pleasant well spoken young lady. Very pleased with my purchase and I’m sure it will give me many years of use.
Amazing staff
I bought a jacket for my husband as a surprise, the staff member on duty at the shop was really good and tried the jacket for me so I could see if the sizing was good. He had to try most sizes and he made sure that I found the perfect size. I think that not a lot of people would take that time and physically helping a costumer . Really grateful for his help. My husband loved the jacket and the size is perfect
Felt at home
Good range of sizes, friendly staff and even able to pay with cash!
My girlfriend and I are slightly older than the usual Superdry customer base,but we felt at home.
Bought myself a lovely jacket,which is of superb quality and very comfortable.
Coat purchase
Purchase was just what I wanted with a nice discount too, the service was great too.
Great service
Staff were all busy keeping the store looking clean and organised even though it was packed and had clearly been a busy day.
Very helpful with request for a…
Very helpful with request for a different size of jumper and very understanding with my deafness
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