I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... See more
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See what reviewers are saying
I ordered a jacket for my boyfriend as a Christmas present online. After looking every day for the past 3 weeks nearly to see if it has been shipped. All I have gotten is ‘Manifested’. I spoke to cust... See more
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... See more
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... See more
Company details
About Superdry - Norwich
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
401 Chapelfield Road, NR2 1SZ, Norwich, United Kingdom
- 01603 615344
4.7
Excellent
286 reviews
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Went to shop to exchange, fantastic service very polite cashier. Even went and fetched right size
Went to shop to exchange
December 31, 2023
Organised a click and collect and it…
Organised a click and collect and it was a simple and efficient process.
December 18, 2023
The security tag was left on an item
The security tag was left on an item, maybe more concentration on the customer than talking between themselves. I brought this item to wear that evening and couldn’t. Also when I left the store the alarm didn’t go off so unsure if the tags are even active
January 2, 2024
Great service and product
January 1, 2024
Great customer service
Had to do an online exchange.
Very good service and no problems
December 27, 2023
Superdry store in Norwich, UK
The store location was good and the internal layout interesting. The range of goods on display was ideal and the staff were helpful without being too pressing.
December 21, 2023
Cashier was exceptional especially when…
Cashier was exceptional especially when interrupted by another impatient customer who was handled very well,
December 23, 2023
Perfect fit
Perfect fit, been looking for one for ages and now have the one I wanted.
December 18, 2023
Great customer service
December 25, 2023
Great customer service and great hoodies
Really like the customer service and the hoodies are great 👍
December 19, 2023
Good shopping experience
Good quality coats, 20% off and very helpful sales assistant 👍
December 15, 2023
Shop visit
Lovely retail assistant who couldn’t do enough to make my purchase pleasant & smooth
December 14, 2023
Very helpful
December 12, 2023
Best cargo trousers
The cargo trousers are nice and comfortable and quality of the product is really good.
Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twice to get the right fit. Store returns process was hassle free , staff extremely helpful.
December 7, 2023
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. They were approachable and friendly. Thank you Norwich store keep up the good work
December 12, 2023
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