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Superdry - Nottingham Reviews 

246
TrustScore 4.5 out of 5

4.7

3, Victoria Market, NG1 3QN Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... See more

Rated 5 out of 5 stars

Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... See more

Rated 1 out of 5 stars

Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder th... See more

Rated 5 out of 5 stars

I've always loved Superdry. I recently bought a second hand parka which is fantastic and persuaded me to invest in more. The windcheater coat I bought looks good, gives me confidence and is functional... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Nottingham

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 3, Victoria Market, NG1 3QN, Nottingham, United Kingdom

  • 01159 412272

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

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4.7

All reviews

(246)

13,612 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought 2 fleeces and asked the staff…

Bought 2 fleeces and asked the staff member if they could do anything re discount buying 2. They said no sales were active. The fleeces were £55 each and I was signed up to an email when making the purchase. Not many hours after I made the purchase I received an email from Superdry stating there was a sale on!!! And the fleeces I had purchased were now £30!!..I had paid £55 so NO, I am not a happy customer to say the least!

March 19, 2024
Rated 5 out of 5 stars

I am very happy with my purchase

I am very happy with my purchase. I have been at a Superdry shop and because they dont have the coat that I want there I can buy it online and ask to deliver at home. And it arrive very quickly.

February 14, 2024
Rated 5 out of 5 stars

A good experience

My first order went to Leicester, my fault, rang the shop and they were very helpful and advised they would send it back and to re order for Nottingham, it arrived and I collected, unfortunately it was too small, took it back to shop who sent it back and ordered the next size, now got that. The people I spoke to were very friendly and helpful a good experience.

February 14, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. Couldn't find the product in the shop. Assistant went online, found what we needed and bought it. Within 2 days it was delivered to my house. So easy and stress-free.

February 14, 2024
Rated 5 out of 5 stars

I was looking for a particular hoodie…

I was looking for a particular hoodie in store and the lady at the the till knew exactly which one I was talking about. She helped me to find the last one but it was sadly not in my size, however she very kindly ordered me one to be delivered to my house and it arrived within a few days - well happy! Great customer service too, thank you.

February 11, 2024

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