Speedy delivery. Second purchase of identical item as my other daughter wanted same as sister. Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in Lon... See more
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See what reviewers are saying
Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... See more
OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... See more
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... See more
Company details
About Superdry - Oxford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
216, The Westgate, Queen Street, OX1 1PE, Oxford, United Kingdom
- 01865 791189
4.6
Excellent
246 reviews
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Westgate is an Awful store
Westgate is an Awful store, worker constantly calling me mate which was annoying, holes in the products that I brought and now having to travel back to change the item, maybe concentrate more on the items you’re selling as opposed to calling customers mate
November 9, 2025
Helpful staff
October 29, 2025
Lovely autumn lines.
Lovely autumn lines.
Just wish the sizes were bigger. A Superdry XXL is most other places XL. Some of us like baggy clothes, especially jumpers, and a XXXL jumper would have been purchased in an instant
October 29, 2025
All our family loves to shop at SUPERDRY
Great helpful, friendly Staff.
Our whole family loves to shop at Superdry.
October 27, 2025
Parka style coat with fur trim
I purchased a parka style overcoat, my size was not available in the shop, but I was professionally assisted to buy on line with everything explained, the coat arrived at my address a couple of days later, it is of superb quality and a perfect fit. This is the second coat of this style, the first being for my wife. Thank you.
October 14, 2025
I shopped for a warm Bomber Jacket and…
I shopped for a warm Bomber Jacket and found that the quality and pricing were very competitive. The staff on the pay desk were very knowledgeable and helpful.
October 24, 2025
Excellent!
October 13, 2025
Good experience in the Superdry shop in…
Good experience in the Superdry shop in Oxford. Staff member Jack was very helpful in showing me additional colours for the sweatshirt I wanted and placed the order for me with no delivery cost. Overall, a good experience with very good service.
October 5, 2025
Very helpful staff
October 17, 2025
Oxford team is friendly and efficient
Oxford team is friendly and efficient, what more do you want?
October 14, 2025
The Staff and Management were very…
The Staff and Management were very Helpful and nothing was too much trouble.
October 13, 2025
The service was great and very fast…
The service was great and very fast delivery. Was very easy to make orders/returns.
September 29, 2025
Good quality
Great quality
Not cheap
Not to expensive for jackets and coats but shirts are expensive
September 30, 2025
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