Speedy delivery. Second purchase of identical item as my other daughter wanted same as sister. Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in Lon... See more
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Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... See more
OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... See more
I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... See more
Company details
About Superdry - Oxford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
216, The Westgate, Queen Street, OX1 1PE, Oxford, United Kingdom
- 01865 791189
4.6
Excellent
246 reviews
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I was looking for someone to help but…
I was looking for someone to help but there wasn’t anyone around. It was really difficult shopping at this branch in Oxford street, even though I bought the coat that I needed at the end.
April 12, 2024
Superdry in oxford westgate have very…
Superdry in oxford westgate have very rude and aggressive staff..They do not honor their companies return policy...
I had a very bad experience today... I will never buy anything from them again...
April 9, 2024
Fantastic in store experience from the…
Fantastic in store experience from the superdry Oxford team , very helpful and nothing was too much trouble , thank you :-)
March 28, 2024
Good service at the Superdry store in…
Good service at the Superdry store in Westgate, Oxford
February 28, 2024
Best quality ever.…
I’m very satisfied with the quality of jackets super dry make. I am been using this brand for 5yrs now.
February 29, 2024
I am really really unhappy about my…
I am really really unhappy about my shopping experience. I went to Oxford street shop twice to exchange a jacket. But the staff there was not very professional. Firstly, there was a price difference between my last shopping and this time and she didn't tell me if I could get a refund. Second, she handed the new product to me without taking off the lock attached to the jacket! That is a super awkward experience and I'm afraid to wear that now.
February 8, 2024
Speedy delivery
Speedy delivery.
Second purchase of identical item as my other daughter wanted same as sister.
Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in London.
Fab item as well- half price very versatile, reasonable quality sleeveless puffa
January 28, 2024
Good quality
Good quality, good sale price, very helpful young man behind the counter 👏
February 6, 2024
I wish the sale items were segregated…
I wish the sale items were segregated size wise and size should be on the hangers necks like any other place so it is easier to navigate,especially when they are hung up on railings.
January 19, 2024
Leo H
Leo, who served me was very helpful and knowledgeable on the products purchased Service with a smile!!!
January 18, 2024
Superdry, Simply the Best!
I was attended to by a very cheerful lady. It was quick aswell.
January 17, 2024
Delivery as stated
Delivery as stated. Exceptionally helpful store staff. Good service all round.
January 2, 2024
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