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Superdry - Peterborough Reviews 188

TrustScore 4.5 out of 5

4.4

35-37 Queensgate Centre, PE1 1NT Peterborough, GB


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See what reviewers are saying

Rated 2 out of 5 stars

The clothes look good quality with a trendy style and long lasting but the cargo trousers I bought last 2 washes on 30 degrees and the colour had disappeared. Also got sent the wrong item when purch... See more

Rated 5 out of 5 stars

I bought shorts, the lady who served me was very friendly and told me of the 12 month warranty which I wasn’t previously aware of. I would shop at the Peterborough store again

Rated 5 out of 5 stars

We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... See more

Rated 5 out of 5 stars

The person in-store who helped me order this, as they did not have this in stock, was very friendly, helpful and efficient. The recipient loved his T-shirt, which was delivered safely, and I had excel... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Peterborough

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 35-37 Queensgate Centre, PE1 1NT, Peterborough, United Kingdom

  • 01733 873028

4.4

Excellent

TrustScore 4.5 out of 5

188 reviews

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Rated 5 out of 5 stars

Good Size Pairings Available

I found tracksuit bottoms that were for a small waist (30) but long leg (34) which is incredibly hard. (SMALL)

I paired them with a generous matching top suitable for 42-44 chest (MEDIUM)

I bought two of the three colours available.

Superdry is not a cheap store but the quality is above average.

Very happy with the staff member and help provided.

Positive experience on THIS occasion.

December 20, 2025
Rated 5 out of 5 stars

Amazing experience

Amazing experience, ordered collection and my parcel was ready to collect even earlier than expected.
Lovely store staff.

November 26, 2025
Rated 1 out of 5 stars

I visited a Superdry store to get help…

I visited a Superdry store to get help with a faulty zip on a jacket I recently purchased for around £150. Instead of receiving support, I was met with extremely rude and dismissive behaviour from the store manager. She didn’t listen to what I was trying to explain and provided no real assistance, simply telling me to go to a tailor without even attempting to understand or resolve the issue.
For a brand that charges premium prices, I expected much better customer service. The lack of professionalism and refusal to help was very disappointing. I hope Superdry takes this seriously and improves the way customers are treated.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience.

Great shopping experience.. Queensgate Peterborough just popped in to swap a birthday present for a different size, Im a big superdry fan quality clothing and helpful staff! 👍

November 4, 2025

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