The clothes look good quality with a trendy style and long lasting but the cargo trousers I bought last 2 washes on 30 degrees and the colour had disappeared. Also got sent the wrong item when purch... See more

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I bought shorts, the lady who served me was very friendly and told me of the 12 month warranty which I wasn’t previously aware of. I would shop at the Peterborough store again
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... See more
The person in-store who helped me order this, as they did not have this in stock, was very friendly, helpful and efficient. The recipient loved his T-shirt, which was delivered safely, and I had excel... See more
Company details
About Superdry - Peterborough
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
35-37 Queensgate Centre, PE1 1NT, Peterborough, United Kingdom
- 01733 873028
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Good Size Pairings Available
I found tracksuit bottoms that were for a small waist (30) but long leg (34) which is incredibly hard. (SMALL)
I paired them with a generous matching top suitable for 42-44 chest (MEDIUM)
I bought two of the three colours available.
Superdry is not a cheap store but the quality is above average.
Very happy with the staff member and help provided.
Positive experience on THIS occasion.
The young lady that served us was very…
The young lady that served us was very nice and helpful that’s why Ive given 5stars ❤️
Choice and staff helpfullness.
The staff were helpful and friendly
The staff were helpful and friendly, I prefer to go into a shop and see and feel the goods
Very helpful member of staff.…
Very helpful staff the lady that helped me was lovely.Gave me advice.
The staff member was very helpful
The staff member was very helpful. We got the gifts we wanted. We are very satisfied customers.
Staff are very friendly and helpful
Staff are very friendly and helpful. Good range of clothes.
Amazing experience
Amazing experience, ordered collection and my parcel was ready to collect even earlier than expected.
Lovely store staff.
I returned a jacket that was too big…
I returned a jacket that was too big and the young lady was very helpful in ordering a smaller size that wasn’t in stock at the Peterborough store.
I visited a Superdry store to get help…
I visited a Superdry store to get help with a faulty zip on a jacket I recently purchased for around £150. Instead of receiving support, I was met with extremely rude and dismissive behaviour from the store manager. She didn’t listen to what I was trying to explain and provided no real assistance, simply telling me to go to a tailor without even attempting to understand or resolve the issue.
For a brand that charges premium prices, I expected much better customer service. The lack of professionalism and refusal to help was very disappointing. I hope Superdry takes this seriously and improves the way customers are treated.
Excellent service
I invest 94£ for jacket wrongly picked…
I invest 94£ for jacket wrongly picked large size i needed x large went back to change they refused to take back coz of no tag but jacket i didn’t even wear it very disappointed
Great shopping experience.
Great shopping experience.. Queensgate Peterborough just popped in to swap a birthday present for a different size, Im a big superdry fan quality clothing and helpful staff! 👍
The size is not comfortable for me
The size is not comfortable for me, though the material is good and warm.
Store staff said no other size is available.
Please make more sizes available or allow exchange.
Friendly and helpful staff
Friendly and helpful staff
Best jackets on the market in my opinion
In general great quality clothes
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