Two ladies on service at Drake Circus were both helpful,accommodating and kept up positive chat during transaction. The store had plenty of choice available with one of most sizes of each product... See more
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My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block... See more
In store help was good and was able to order mysize in store on line. The only disappointment is that some of the mens clothing is inconsistent in tailoring and finish, such as hemming colours and clo... See more
M daughter saw a coat online so we came into store to try it on and check size. You had all the sizes and we spent ages trying different sizes to compare. We were the only ones in the store and the la... See more
Company details
About Superdry - Plymouth
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
41, Drake Circus Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 267608
4.7
Excellent
218 reviews
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the kind and great service they provided
December 3, 2023
The service we had the store in…
The service we had the store in Plymouth was excellent and we had a delivery home because they didn’t have the right size and the delivery was very good
December 8, 2023
I received my jacket with regards to…
I received my jacket with regards to the online size fitting but it was way too big plus it still had the SECURITY TAG COMPLEYE WITH DYE PACK attached to it ?
November 30, 2023
Super pleased
Very pleased & can't wait to see his face on Christmas day.
Great quality & feels fantastic to touch
November 24, 2023
Easy online purchase
Easy online purchase, free pick up in store and very helpful, friendly staff member.
November 17, 2023
Great jacket
November 22, 2023
Polite customer service
Clear layout of store. Very polite customer service. Would definitely visit again.
November 21, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The coat is incredible
October 31, 2023
Reply from Superdry - Plymouth
Hi, Thank you for taking the time to give us your feedback. We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Very helpful staff in the Plymouth…
Very helpful staff in the Plymouth branch who place the order to be delivered to Grimsby.
Arrived when I was advised it would. I was notified by the courier that he was able to deliver the package through the letterbox
October 27, 2023
Brilliant fit and lovely material
October 23, 2023
Fast pick up service staff in Plymouth…
Fast pick up service staff in Plymouth store very helpful
September 24, 2023
Had very good help from the staff.
September 19, 2023
Reply from Superdry - Plymouth
Hi Anthony,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so its really good to hear that everything’s gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Love my bomber jacket
Love my bomber jacket! I used the click and collect method of delivery and when I collected the coat and it was a little small i ordered a new size and it arrived at my local store the very next day with no problems. The staff in the Plymouth store were amazing and did their job properly and were always polite with great retail manners 🙂
September 12, 2023
Reply from Superdry - Plymouth
Hi Becky,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Able to order online instore
In store help was good and was able to order mysize in store on line. The only disappointment is that some of the mens clothing is inconsistent in tailoring and finish, such as hemming colours and cloth feel this seems to happen more and more. Perhaps the quality control needs to be vastly improved.
August 31, 2023
Excellent customer service
Excellent customer service. Refund very quickly and exchange too.
August 12, 2023
Supadry store my local store the staff…
Supadry store my local store the staff are great and courteous always a great service.
August 2, 2023
Easy to order ,quick delivery and…
Easy to order ,quick delivery and friendly customer service at store
July 11, 2023
Reply from Superdry - Plymouth
Hi Simon,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Being able to order and receive my…
Being able to order and receive my yellow jacket in 3 days. So cool and good fit and quality.
July 15, 2023
The young girl serving me was amazing
The young girl serving me was amazing, patient, kind and helpful.
July 10, 2023
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