Two ladies on service at Drake Circus were both helpful,accommodating and kept up positive chat during transaction. The store had plenty of choice available with one of most sizes of each product... See more
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My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block... See more
In store help was good and was able to order mysize in store on line. The only disappointment is that some of the mens clothing is inconsistent in tailoring and finish, such as hemming colours and clo... See more
M daughter saw a coat online so we came into store to try it on and check size. You had all the sizes and we spent ages trying different sizes to compare. We were the only ones in the store and the la... See more
Company details
About Superdry - Plymouth
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
41, Drake Circus Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 267608
4.7
Excellent
218 reviews
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Easy to navigate around the website
Easy to navigate around the website. Had good deals on and had my size, which is great. Very pleased with my item. Delivery was quick and delivered with care. Very happy
July 6, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great returns/exchange
Great returns/exchange. Staff were very helpful and the process was really simple. The correct sized product arrived quickly.
June 16, 2023
Reply from Superdry - Plymouth
Hi Emma,
Thank you for taking the time to leave a review.
We endeavor to give our customers a really positive experience, so we're really pleased that you love your new purchase😊
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Service
Easy and free to order collection was…
Easy and free to order collection was very fast and easy
June 6, 2023
Reply from Superdry - Plymouth
Hi Mrs Hewitt, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to read your great comments. Thanks for shopping with us, we really appreciate it!
The staff working in Plymouth superdry…
The staff working in Plymouth superdry store where very helpful, happy and liked to have a chat ,the only one thing i would suggest is that when i had placed an order online ,there was no information about how long i had to collect my items ,i had to ring the store in Plymouth and the staff were very helpful
June 2, 2023
Reply from Superdry - Plymouth
Good Afternoon,
Thank you for taking the time to leave a review.
We always do our best to give our customers a positive experience, so we love to hear from happy customers.😊
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Very pleasant shop assistant
May 21, 2023
Reply from Superdry - Plymouth
Hi Wendy,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly in store. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
My thoughts
The store was well laid out, clean and tidy and the staff are always polite, helpful and friendly, a credit to themselves and to your Company.
April 13, 2023
Speed of delivery
Speed of delivery. Efficient service and a super gift for my daughter.
April 10, 2023
Excellence service
Excellence service. I needed an exchange which was made in store for me and arrived the next day.
April 1, 2023
Great clothes
Great customer service and especially love that Superdry has organic items! this will ensure my return to now my favorite store.
January 22, 2023
Great Customer Service and the Staff…
Great Customer Service and the Staff are really Helpful and Friendly. Don't hesitate to ask them anything as they are very welcoming and Professional and will go out of they're way to offer you a Great Service.
Thankyou!
March 28, 2023
I had to return an item brought online
I had to return an item brought online. Kel was really friendly, helpful and did the return in seconds, then ordered a replacement. Thanks SD Plymouth
April 2, 2023
Unprompted review
Fast efficient service and helpful…
Fast efficient service and helpful store staff on collection.
March 25, 2023
Ordered item online but was too small
Ordered item online but was too small. Local store were very helpful in assisting with return and replacement with one size up.
March 15, 2023
Pleased I could get it online but think…
Pleased I could get it online but think you should carry more 3xl in store
Thanks
January 28, 2023
Friendly, helpful, informative!
Friendly, helpful, informative - staff made me feel that my custom was valued! There was no sense that I needed to be in a hurry to make a decision! Thanks!
February 1, 2023
Helpful and efficient
Detailed description of items are much appreciated. Quick dispatches. Delivery tracking and free returns through collect & delivered by curiors are also very helpful.
January 24, 2023
I love all superdry products and owned…
I love all superdry products and owned lots of their clothing. This was I first time I had ordered online and I ordered black and I have received dark blue
January 30, 2023
Emilyn from Drake Circus Branch (…
Emilyn from Drake Circus Branch ( Plymouth) is sooo kind and accommodating. You are so lucky for having her
January 25, 2023
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