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Superdry - Rushden Lakes Reviews 

185
TrustScore 5 out of 5

4.9

A8a-8b Rushden Lakes Shopping Park, NN10 6FH Rushden, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited only to browse. I needed an assistant for advice only Well an employee PATRINA . Not only advice she provided her view on matching outfits . She has my personal gratitude we left with maj... See more

Rated 1 out of 5 stars

Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... See more

Rated 5 out of 5 stars

Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... See more

Rated 2 out of 5 stars

We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Rushden Lakes

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, United Kingdom

  • 01933 357620

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

13,727 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

As with most SD clothing I normally need to buy the next size up, so I needed to return an item. Staff couldn’t have been more helpful and as a result ended up spending £160 more!

July 30, 2025
Rated 5 out of 5 stars

Wonderful customer service from Petrina

Went here with my 2 daughters and dog on the 28th June and was looked after by Petrina. She went above and beyond to look after us and pointed out the coolest place for our dog to wait whilst my daughters tried on their clothes. Top customer service and a credit to Superdry Rushden lakes.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

Daughter was body shamed

My daughter was in store on sunday with a friend and tried a dress on. She came out to show her friend the dress. Her friend was not their was and said to the lady manning the dressing room I better get changed and she said yes you better and pointed to my daughter tummy area and laughed at her. Shameful behaviour

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Cult wide leg jeans

Fantastic Cult wide leg jeans. Daughter has struggled to find any that fit on waist and thighs. The assistant was really helpful finding alternative lengths. The jeans are perfect. Student unidays reduction meant they were a great price too.

April 15, 2025
Rated 5 out of 5 stars

Amazing customer service by the manager

Went into the store on Sunday 23/01. The manager (possibly named megan) really went above and beyond to help us. She really helped us find the perfect item and size. She was very chatty and even made a great effort to engage with my son who was starting to get a bit agitated and overwhelmed in the store. She definitely made the experience in the store a great one. Will definitely return. Thank you for making our experience a great one 💜

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful in store service by Chloe

Very helpful in store service by Chloe. Was able to sort everything with a smile

November 28, 2024
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Reply from Superdry - Rushden Lakes

Hello,

Thank you for your kind words!

We're delighted to hear that you had a positive experience with our team. We appreciate you taking the time to share your feedback.

Thank you for the support,

Superdry

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