We visited only to browse. I needed an assistant for advice only Well an employee PATRINA . Not only advice she provided her view on matching outfits . She has my personal gratitude we left with maj... See more
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See what reviewers are saying
Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... See more
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... See more
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had... See more
Company details
About Superdry - Rushden Lakes
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, United Kingdom
- 01933 357620
4.9
Excellent
186 reviews
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Lovely store and staff…
Fab customer service and great items with free delivery as not in store.
November 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Rushden Lakes
Hello,
Thank you for taking the time to leave a great review.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly.
Thanks so much for shopping with us. If you love your new purchase, don't forget to leave a product review too.
Superdry
Amazing coat!
I needed a really good quality and warm coat for the winter and superdry didn't disappoint! I brought the Microfibre Longline Puffer coat and it's one of the best coats I've owned! Also the staff at the Rushden Lakes store were very friendly. A positive experience.
November 8, 2024
Unprompted review
Brilliant product! Recommended!
Item ordered because it was not in stock in store, delivered earlier than promised, and it's the best coat I've ever had!!
October 22, 2024
Reply from Superdry - Rushden Lakes
Hello,
Thank you for taking the time to give us your great feedback.
At Superdry, we want you to have a great experience, so it's great to hear you;re happy with your new coat and the service at our Rushden Lakes store
Thanks so much for shopping with us!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
The best shop to look for a jacket
The best shop to look for a jacket. I would highly recommend it. Also in Rushden Lakes, the employees were really helpful 🙏.
October 18, 2024
Staff at Rushden Lakes store were…
Staff at Rushden Lakes store were polite & helpful.
September 30, 2024
Good quality
Quick delivery, good quality coat. Too big for me but it was very easy to return to a shop.
September 20, 2024
I found the jacket in store but bought on line
I found the jacket in store which I liked but never seem to have my size XXXL and only a limited supply ever on line if had more of the larger sizes in stock would really be better but staff are help full and online ordering was quick and easy and delivery very punctual
August 30, 2024
Rushden super dry was clean friendly
Rushden super dry was clean friendly, had some excellent displays with good quality apparel
July 9, 2024
Excellent customer service …
The 2 ladies who served me were very helpful, and sorted out my query quickly and efficiently. My father had received a gift if a diftshrll jkt which had been purchased online. Unfortunately the zip was faulty. The ladies found me a replacement in store , tested it, and exchanged it for the faulty one. My father is very pleased indeed. He had been worried as he only had the packaging the gift came in , although the ferment had all the swing tickets still on. He had been considering paying to have a new zip put in, even though he had not worn the jkt yet.
July 5, 2024
Lovely people and very chatty makes…
Lovely people and very chatty makes everything a little more relaxed and just gives the place personality
June 27, 2024
Reply from Superdry - Rushden Lakes
Hello,
We appreciate you sharing your feedback with us about your Rushden Lakes store shopping experience.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Reply from Superdry - Rushden Lakes
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Customer service was superb.
Customer service was superb.. I needed a larger jacket for my son but the store at Rushden didn't have the right size, so they checked availability and then called the store in Peterborough who had availability and arranged for a reservation.
Amazing service
June 17, 2024
Reply from Superdry - Rushden Lakes
Hi Donna,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers.
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Friendly approachable staff
I like the relaxed atmosphere staff are helpful and don't hover around you as if you can't dress yourself, but close enough to ask for help if you need it
June 1, 2024
Reply from Superdry - Rushden Lakes
Hello,
Thank you for sharing your valuable feedback with us.
At Superdry we want our customers to have a really positive experience, so we're happy to read your great comments about our Rushden Lakes store.
Thanks for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
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