The free delivery was in good time, and the jumper is lovely & cosy. A perfect length for my wee mum who is only about 4 foot 8 & finds most jumpers are like dresses on her.

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See what reviewers are saying
Great shopping experience with our teenage son.. Great range of clothing with multiple colour choices..,He said it was a cool store and despite his initial reluctance to come along clothes shopping he... See more
Asst was really helpful she was helping me decide on which purchase to make & one I wanted wasnt available in my size. She checked availability on screen and arranged to have it delivered to my home,... See more
I tried to return my item, it went fine until I got to the shop, where I was given no receipt when I handed over my item, still no email receipt 4 days later, which I was promised by the end of the da... See more
Company details
About Superdry - Silverburn
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Silverburn Shopping Centre, Barrhead Road, G53 6AF, Glasgow, United Kingdom
- 01418 818863
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Great service in store ,staff ,well…
Great service in store ,staff ,well laid out sections helpful staff and a super sale on some items
Good availability of stock
Good availability of stock, very good service and reasonable costings
The staff were helpful ordering the…item I required and it was delivered within a few days . It was a gift and the person was very happy with the jumper
The staff were helpful ordering the size of jumper I required
Customer asst very polite talking away…
Customer asst very polite talking away to myself and husband
Helpful staff.
Very helpful sales assistant
Very user friendly website
Very user friendly website. Easy free click & collect. Great sale price
The staff at silverburn were great no…
The staff at silverburn were great no hassle exchange.
Excellent customer service
Excellent customer service. It was easy to purchase items online and if unsuitable it was just as easy to return them back at the store. The sales at the store were very enticing as well. Staff were pleasant and helpful. So overall very positive experience.
Great customer service and so helpful
returning an unwanted gift
so helpful with returning an unwanted gift my teenage daughter had received despite not having a proper receipt
Great Thanks x
Super dry convert
Super dry is not a shop I would have bought from previously, to be honest the people that wore super dry, and the clothing itself were not my scene. However I was very pleased to go in and see a variety of clothes that appealed to me. Great to see bold colours in men’s clothing rather than black, grey and navy.
Had to change size
Had to change size. Staff at shop in Silverburn made it a seamless process
I returned 2 items and have had no…
I returned 2 items and have had no communication from Superdry. I asked for a different size but nothing from them and no refund. Very disappointed in the service. Will be taking this further
Very polite and helpful staff.
Silverburn staff were brilliant!
We visited the store in Silverburn shopping centre. I seen a product I liked but they didn't have my size. The staff were brilliant at sourcing the item online and ordered to my house. Staff were friendly and helpful!
Quality
The shop was well set out , great quality items which have never went down hill. The staff were helpful and approachable.
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