The free delivery was in good time, and the jumper is lovely & cosy. A perfect length for my wee mum who is only about 4 foot 8 & finds most jumpers are like dresses on her.
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Great shopping experience with our teenage son.. Great range of clothing with multiple colour choices..,He said it was a cool store and despite his initial reluctance to come along clothes shopping he... See more
Asst was really helpful she was helping me decide on which purchase to make & one I wanted wasnt available in my size. She checked availability on screen and arranged to have it delivered to my home,... See more
I tried to return my item, it went fine until I got to the shop, where I was given no receipt when I handed over my item, still no email receipt 4 days later, which I was promised by the end of the da... See more
Company details
About Superdry - Silverburn
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Silverburn Shopping Centre, Barrhead Road, G53 6AF, Glasgow, United Kingdom
- 01418 818863
4.7
Excellent
161 reviews
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Good products at reasonable prices and…
Good products at reasonable prices and helpful staff 👍
July 2, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Silverburn
Hi Martin,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Helpful Staff Member
The guy how served me was very helpful, made thr purchasrceasy andcensuredvthat my Student Discoung wad applied without fuss.
May 25, 2024
Great service .friendly staff
May 21, 2024
Great store.
The shop attendant was a great help with finding what I was looking for. When they didn't have the size in one item he offered to order it into the store and showed me alternatives in the shop. Great service.
May 8, 2024
Buying a leather jacket …
I’m a long time super dry customer great clothes great price all round great service keep up the great work you shouldn’t go anywhere else.
May 9, 2024
Girl in Silverburn store was just so…
Girl in Silverburn store was just so lovely and really helpful. She was a pleasure to deal with.
May 9, 2024
Good quality item
Always like the quality of the items in store and the server in the silverburn store was very helpful 👍
May 4, 2024
Great shopping experience with teenage son..
Great shopping experience with our teenage son.. Great range of clothing with multiple colour choices..,He said it was a cool store and despite his initial reluctance to come along clothes shopping he left with a good number of items .. he is very happy with his choices.. Great store decor which creates a nice mood.. Staff members were very patient, relaxed and helpful .. Total success as far as we’re concerned..!
March 23, 2024
Great customer service!
March 17, 2024
Good quality cotton tshirts and friendly staff
Good quality cotton tshirts, and the staff are so helpful, would recommend them to anyone. They are always friendly and help, they even ordered me a tshirt that wasn't in store in my size and delivered it for free.
March 10, 2024
Like the backpack ordered
March 3, 2024
Terrible Returns Process.
I tried to return my item, it went fine until I got to the shop, where I was given no receipt when I handed over my item, still no email receipt 4 days later, which I was promised by the end of the day, no reply to my email to customer services. I’m worried I now have no jacket and no money.
February 25, 2024
Unfortunately I could not recieve the…
Unfortunately I could not recieve the jumper required as only one assistance in shop and could not go to stockroom to retrieve my first choice. I understand this was due to staff sickness?. The assistant was at no fault as following company rules.
February 29, 2024
Like the clothes but got a good vibe…
Like the clothes but got a good vibe from the girl and guy on checkout, they we’re polite, engaging and funny 👍
February 24, 2024
Superdry Staff - First Class Service!…
Superdry staff at the Fort and Silver urn in Glasgow were helpful, courteous and arranged everything and made our day. Congratulations to all of the team involved in staff training and customer service. We'll be back!
February 17, 2024
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