The free delivery was in good time, and the jumper is lovely & cosy. A perfect length for my wee mum who is only about 4 foot 8 & finds most jumpers are like dresses on her.
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See what reviewers are saying
Great shopping experience with our teenage son.. Great range of clothing with multiple colour choices..,He said it was a cool store and despite his initial reluctance to come along clothes shopping he... See more
Asst was really helpful she was helping me decide on which purchase to make & one I wanted wasnt available in my size. She checked availability on screen and arranged to have it delivered to my home,... See more
I tried to return my item, it went fine until I got to the shop, where I was given no receipt when I handed over my item, still no email receipt 4 days later, which I was promised by the end of the da... See more
Company details
About Superdry - Silverburn
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Silverburn Shopping Centre, Barrhead Road, G53 6AF, Glasgow, United Kingdom
- 01418 818863
4.7
Excellent
161 reviews
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Asst was really helpful she was helping…
Asst was really helpful she was helping me decide on which purchase to make & one I wanted wasnt available in my size. She checked availability on screen and arranged to have it delivered to my home, it arrived a few days later. Excellent. Cannot beat personal touch, makes a difference. Staff are always helpful in this store.
November 12, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Padded maximum coat
Great customer service in the Silverburn store. Great choice of items
November 3, 2024
Reply from Superdry - Silverburn
Hello,
Thank for taking the time to leave a great review!
We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly at our Silverburn store.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Customer service
Customer service was excellent, no pressure sales talk store well laid out and clean, product exceeedds expectations and price was fair.
November 19, 2024
Perfect winter jacket
Saw the jacket I had been looking for, tried it on, guy on checkout was so friendly and helpful. First class service
November 2, 2024
Reply from Superdry - Silverburn
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Great service
The delivery was great, loved the coat. Fab colour. Unfortunately the coat was longer than I wanted and I felt the sleeves were too long for my liking. More of a style thing for me I'm 5"8 size 14 it was a good fit. I returned the coat to the nearest superdry store and it was a smooth and easy no hassle return.
October 16, 2024
Great customer care from staff and…
Great customer care from staff and quality clothes
October 4, 2024
Terrible delivery service.
I recent experience was incredibly disappointing. I ordered a gift for my brother with next-day delivery, yet it arrived several days late with no updates from the courier. Worse, the package arrived in terrible condition—damp and very bad condition.The driver didn’t even knock, just left it in a random spot. This has made me question the reliability of Superdry’s delivery service. I hope they reconsider their courier choice to avoid future issues.
September 22, 2024
Reply from Superdry - Silverburn
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Customer Care
Good selection of coats and sizes
Good selection of coats and sizes. Helpful staff at the till.
September 30, 2024
Great staff in the Silverburn store
Great staff in the Silverburn store! Helpful, knowledgeable and not pushy!
September 26, 2024
Silverburn Store staff
The girl that served me in the store at the till at the branch in Silverburn Glasgow was lovely and pleasant.
September 17, 2024
I love my coat!!!
They had exactly what I was looking for in style. The black coat of my dreams. I'm very happy with my purchase. The cashier was amazing as well. And no one hovered too much. I hate that. They were all lovely.
September 10, 2024
Silverburn Store young man very helpful…
Silverburn Store young man very helpful and also had a genuine conversation about retail .
September 2, 2024
Great selection of quality stylish…
Great selection of quality stylish products at reasonable prices. Staff are very professional, friendly and helpful. Good store layout and good music to enhance the shopping experience
July 30, 2024
Everything in the shop was very well…
Everything in the shop was very well laid out and plenty of sizes, dress fitted really well and the staff were very friendly and helpful. Love shopping in Superdry and feel very welcome
July 13, 2024
Lovely friendly helpful staff member
Scott was soooo helpful and informative… telling me about items on sale as well as special offers . Really good offers on lovely quality t shirts . Very chilled vibe in the store .
July 12, 2024
Staff at the store were very helpful
Staff at the store were very helpful, friendly and professional.
July 7, 2024
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