Had time to shop, found perfect long shift dress. Purchased and then wanted another, so found online. Bought another! Had to return 2 that didn't fit right but the return service is easy to follow,... See more
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I love Superdry. In addition to the design I really appreciate the construction quality. Always very sturdy and well made. This time I bought a jacket for my big son. Overall it was a good experienc... See more
Good People, helpful and positive and nice big dressing room with features for disabled too which was nice. They forgot to add a place to hang your clothes while you try on clothes. However, if there... See more
Company replied
The sliders came apart one day into my holiday. I have used superdry for years but this is by far the worst experience of quality I have seen. Probably won’t be buying again unfortunately. Will be... See more
Company replied
Company details
About Superdry - Stansted Airport
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
ASC2a Stansted Airport, CM24 1RW, Stansted, United Kingdom
- 01279 681906
4.7
Excellent
103 reviews
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Super helpful at 4am!
Found Superdry open at Stansted airport at 4am and the super friendly staff member helped me try on different sizes and colours of a jacket I liked … at 4am!!
November 4, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly staff
Very friendly staff, excellent service and good quality products, I bought 2 Essential Logo Crew.
October 20, 2024
Reply from Superdry - Stansted Airport
Hello,
Thank you for taking the time to leave a great review about your shopping experience at our Stansted Airport store.
We always aim to offer the best service to our customers every time, so we really appreciate your valued feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Really happy with my purchase
Really happy with my purchase, the shop assistant was helpful.
October 6, 2024
Reply from Superdry - Stansted Airport
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
Super design, Super quality, Super value for money.
I love Superdry. In addition to the design I really appreciate the construction quality. Always very sturdy and well made. This time I bought a jacket for my big son. Overall it was a good experience. The value for money is always SUPER.
Adoro Superdry. Oltre al design apprezzo molto la qualità della costruzione. Sempre molto robusta e ben fatta. Questa volta ho comprato una giacca per il mio figlio maggiore. Nel complesso è stata un'esperienza positiva. Il rapporto qualità prezzo è sempre SUPER.
September 13, 2024
The sliders came apart one day into my…
The sliders came apart one day into my holiday.
I have used superdry for years but this is by far the worst experience of quality I have seen.
Probably won’t be buying again unfortunately.
Will be looking for a refund once I return from my hols .
August 28, 2024
Reply from Superdry - Stansted Airport
Hello,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we're really sorry for this issue.
If you need further support please reach out to our customer care tam : care@superdry.com
We use all feedback to learn and improve.
Superdry Team
Good People
Good People, helpful and positive and nice big dressing room with features for disabled too which was nice. They forgot to add a place to hang your clothes while you try on clothes. However, if there is one thing I am upset about it is that the beautiful green jacket I bought with tiger embroidery is made up of a Polyester fabric instead of Silk so it doesn't breathe when I wear it during the summer heat. 🙃 You should not use polyester fabric since polyester is plastic and that's not good for the human body.
July 20, 2024
Reply from Superdry - Stansted Airport
Hello,
Thank you for sharing your feedback with us and your store shopping experience.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your valuable feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Very helpful staff who connected 100%
July 16, 2024
Friendly staff (not in your face) loved…
Friendly staff (not in your face) loved my T shirts x
July 14, 2024
Great customer service
Great customer service, lady was helpful. I love Superdry clothes. I got hoodie for my dad and it’s fitting good. He is really happy. Good quality material.
July 6, 2024
the sales assistant was very helpful
June 30, 2024
Excellent!
June 27, 2024
The whole experience was great
The whole experience was great. The advisor was very helpful.
Thanks!
June 29, 2024
Reply from Superdry - Stansted Airport
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Staff were super helpful the store…
Staff were super helpful the store Service with a smile !
June 9, 2024
Excellent service
Good quality shorts at a reasonable price. The guy that served us (Stansted Airport) was really friendly and helpful.
May 19, 2024
The representative was attentive and…
The representative was attentive and understood what I needed listened to what I was asking for and found the best solutions, The shirts he chose for my son were perfect and I will definitely buy from there again
May 11, 2024
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