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Superdry - Stansted Airport Reviews 

103
TrustScore 4.5 out of 5

4.7

ASC2a Stansted Airport, CM24 1RW Stansted, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had time to shop, found perfect long shift dress. Purchased and then wanted another, so found online. Bought another! Had to return 2 that didn't fit right but the return service is easy to follow,... See more

Rated 5 out of 5 stars

I love Superdry. In addition to the design I really appreciate the construction quality. Always very sturdy and well made. This time I bought a jacket for my big son. Overall it was a good experienc... See more

Rated 4 out of 5 stars

Good People, helpful and positive and nice big dressing room with features for disabled too which was nice. They forgot to add a place to hang your clothes while you try on clothes. However, if there... See more

Company replied

Rated 1 out of 5 stars

The sliders came apart one day into my holiday. I have used superdry for years but this is by far the worst experience of quality I have seen. Probably won’t be buying again unfortunately. Will be... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Stansted Airport

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • ASC2a Stansted Airport, CM24 1RW, Stansted, United Kingdom

  • 01279 681906

4.7

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.7

All reviews

(103)

13,813 reviews in the last 12 months

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Rated 4 out of 5 stars

I’m impressed at the commitment to…

I’m impressed at the commitment to organic cotton and the loyalty of the employees I spoke to. T-shirts were soft and relaxed fit - needed to err on the side of a smaller size (as advised by staff).

March 30, 2024
Rated 1 out of 5 stars

I received a different coat than the one I ordered

The winter coat I have received at home is nothing like the one I tried in store and the shopping assistant ensured me she was ordering the same one I was trying on. Now I have to return it and probably won’t find the size I need for the winter coat I was originally going to buy. Very disappointing service and not inclined to order online in the future

January 19, 2024
Rated 5 out of 5 stars

Roberto is the BEST!

We had an amazing experience in Stansted Airport Superdry shop. Roberto from Philippines did a great job of consulting us. He is a very kind and warm person. We wish more good workers like him. SUPER! 💯

December 11, 2023
Unprompted review

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